Sales Manager

Aaron's, Inc Nashville , TN 37201

Posted 6 months ago

Job Details

Job ID C0003VN Date posted May. 15, 2019 Address 5441 NOLENSVILLE RD, NASHVILLE, Tennessee 37211


We are Aaron's - an industry leader in the sales and lease-to-own retailer known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job It is a career with purpose.

Aaron's Sales Managers help us put our best foot forward and bring our customers one-step closer to ownership by leading the store's sales and marketing function. As a Sales Manager, you will define the exceptional experience that drives our reputation and customer loyalty by serving as the brand ambassador for all Aaron's products. You will ensure team sales performance by selling merchandising, pricing and demonstrating exceptional people skills to foster new customer growth.

Skills for Success

Sales Managers are relationship builders, and the most successful ones understand it is not about a transaction, but rather long-lasting relationships founded on first names and trust. They are sales-focused, passionate about marketing, and highly motivated leaders who encourage people to bring their best. Like all Aaron's team members, Sales Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Support every customer's ownership goals by building authentic customer relationships that drive sales

  • Manage the overall sales functions of the store by setting and achieving daily, weekly and monthly sales goals, which include both inside & outside sales; including updating the goal board daily

  • Generate new business by developing and implementing community marketing strategies

  • Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements

  • Assist General Manager with operational functions that include taking inventory regularly, performing routine service calls, stock balancing and product exchanges

  • Assist General Manager with product ordering, including planning for future sales and events; including driving sales goals with Customer Service Representatives, delivery drivers and leading the sales department

  • Manage customer service calls and work with service vendors to ensure a top-notch customer experience

  • Ensure customer care and satisfaction by executing the Aaron's customer service program and providing outstanding service and promptly resolving customer concerns

  • Monitor and ensure efficient operation of the cleaning station in the warehouse; including neat and orderly merchandise

  • Clean and certify merchandise in the cleaning center for all items personally returned

  • Ensure the showroom floor is stocked, cleaned and follows Aaron's No-Holes Policy

  • First up to assist with deliveries if a Delivery Driver is not available

  • Safely operate company vehicle

  • Any other reasonable duties requested by management


  • At least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record)

  • Must meet DOT requirements to obtain certification in required states

  • Ability to work schedule of hours varying from 8 am to 9 pm

  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

  • High School diploma or equivalent preferred

  • Two years of college or two years of previous management experience preferred

  • Strong organizational and communication, both verbal and interpersonal skills

  • High energy with the ability to effectively perform all functions of the store and multitasking effectively

  • Proper telephone etiquette

  • Uphold the Aaron's Brand and protect company assets

  • General product knowledge preferred

  • Maintain a professional appearance

  • Proficient computer skills


Team members enjoy access to career training and advancement opportunities, and rewarded with competitive compensation and a comprehensive benefits package, which includes:

  • Paid time off including vacation days, sick days and holidays

  • Medical, dental & vision insurance

  • 401(k) plan with company match

  • Flexible spending accounts

  • Life insurance

  • Disability benefits

  • Stock Purchase Plan

  • Team Member purchase discounts

About Aaron's

At Aaron's we provide sales and lease-to-ownership specialty items relating to furniture, consumer electronics, home appliances, and accessories through its more than 1,800 Company-operated and franchised stores. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career our ability to influence people's lives. We help people "OWN IT", and if you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron's is committed to creating a diverse work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, military duty, gender expression, genetic information, or any other protected class.

This requisition is not an actual job vacancy. This requisition serves to establish a pipeline of interested candidates for current or future opportunities at Aaron's.

Aaron's is an Equal Opportunity Employer.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Manager


Posted 1 week ago

VIEW JOBS 10/10/2019 12:00:00 AM 2020-01-08T00:00 At ServiceSource, we strive to find and grow exceptional people like you. Working at ServiceSource, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. ServiceSource is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management. The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change. Duties and Responsibilities: * Lead, develop and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction * Provide accurate weekly, monthly and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up-to-date * Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities * Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members * Analyze data, performance and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories * Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction * Act as a point of escalation for the client and respond in a timely manner to any issues § Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed * Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client * Work closely with client contact on reporting and forecasting * Ensure team alignment to achieve operating plan targets, sales targets and client performance targets (CPTs) * Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team * Coordinate team incentives and SPIFs (Sales Performance Incentive Fund) * Ensure high level of professionalism during all interactions with team and client * Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met * Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience * Lead team to effectively influence buying/renewal process to achieve greater client satisfaction Qualifications: * Bachelor's degree * Minimum 3 years proven work experience in a sales leadership role (or similar) * Consistent track record of success with a passion for exceptional customer experience and driving team results * Must be well-versed in High Performance Selling methodologies * Results-driven, analytically proficient, strategically minded with an operational outlook * Excellent people management, leadership and coaching skills * Strong record of developing and retaining high potential employees * Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment * Excellent listening and problem-solving skills * Excellent verbal and written communication skills, both internally and externally * Ability to maximize revenue through best practices * Highly organized with the ability to handle multiple priorities * Strong knowledge of MS Office programs * Experience working with or similar CRM preferred * Demonstrated ability to prioritize and multi-task in a time-sensitive environment * Demonstrated ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences * Execute high level of independent judgement and critical thinking * Professional and polished demeanor Competencies: * Change Management – Developing * Resilience, Curiosity, & Adaptability - Competent * Integrity - Expert * Emotional Intelligence - Competent * Effective Communication - Competent * Lead Teams & Promote Cross-Functional Collaboration - Competent * Champion Diversity and Inclusion – Competent * Drive Performance – Competent * Develop Others - Competent * Critical Thinking - Competent * Customer Focus – Competent * Business Acumen - Developing * Financial Acumen – Developing Supervisory Responsibility: * This position has supervisory responsibilities. Travel: * 0-25% travel Work Environment: * This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc Physical Demands: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Servicesource Nashville TN

Sales Manager

Aaron's, Inc