Sales Lead

Shoe Carnival, Inc. Little Rock , AR 72215

Posted 2 months ago

Job Description:

Store number: # 251

Shopping center: Chenal Commons

Street address: 12801 Chenal Pkwy Ste A1

Title: Store Lead

Reports To: General Manager

Status: Hourly Part-Time or Full-Time/Non-Exempt

Job Summary:
The Shoe Carnival Store Lead oversees a specific area(s) of the store (such as Women's or POS) and is responsible for overall department standards and work plans.

Primary Duties & Responsibilities:

  • Greets and interacts with customers using Total Customer Service Standards.

  • Follows all company policies and procedures, including Loss Prevention guidelines to deter theft.

  • Manages aisle maintenance and product displays, assists in unloading truck, floor moves, merchandising and freight plans, pricing, and promotional displays.

  • Provides overrides, performs safe and till counts, and reconciles cash settlements.

  • Assists in training and delegates tasks as needed.

Requirements:

  • Customer focused, excellent communication and listening skills, ability to learn and execute the concept.

  • Prolonged periods of standing and walking, must be able to lift up to 25 pounds at times and up to 10 pounds continuously.

  • Ability to work flexible schedules including nights, weekends, and holidays.

  • One year of customer service and previous cash handling experience preferred.

  • Must be at least 16 years of age.

Total Rewards:

The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:

  • Competitive Pay

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Employee & Family Discounts

  • Relocation Opportunities

Full-Time associates may be eligible for additional benefits including Paid Time Off (Vacation & Sick Leave), Comprehensive Medical, Dental, & Vision Benefits, Flexible Spending Accounts, Employee Assistance Program, and Life, Disability, and Voluntary Benefits.

Shoe Carnival, Inc. is an Equal Opportunity Employer.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Lead

Schnitzer Steel Industries, Inc.

Posted 3 weeks ago

VIEW JOBS 3/5/2020 12:00:00 AM 2020-06-03T00:00 As a Sales Lead you will be a leader in helping store achieve sales goals. Work with the entire Sales Team to ensure Customer Care compliance. Maintain the exit location at the store to ensure loss prevention and proper sales procedures are being followed. Must be present during all peak customer traffic periods, as in weekends, sale days, or any other occasion that would generate high customer flow into the store. Assist with the ongoing training of new and certified sales staff. Ensure successful implementation of Pick-N-Pull promotional activity. Help maintain the standards of all Pick-n-Pull policies and procedures. Always be pleasant, respectful, and helpful. Essential Functions: * Ensure store is adhering to all safety and environmental policies and procedures. Promote a clean, safe, and environmentally compliant store for employees and customers. * Responsible for store housekeeping. * Work with all sales personnel to continually improve store results. * Participate in the training and proper work delegation of sales personnel. * Assist management to train and develop sales staff. * Help communicate policies and procedures to all employees; lead by example for the rest of the team. * Assist management with sales reports and assigned tasks for the store. * Participate in all customer care functions. * Participate in weekly meetings with sales staff to keep team updated and maintain sales team enthusiasm, ensure a positive attitude, and review key performance indicators. * Train sales staff to continually improve effectiveness of the selling model. * Ensure all company policies, sales and marketing programs and merchandizing initiatives are current, communicated and implemented. * Ensure all sales transactions and cash management procedures are in compliance with company policy. * Responsible for safeguarding company assets. * Promote a positive and fulfilling work environment. * All other duties as assigned. * Be a point of support for the Sales Team, assisting team members with understanding policies, diffusing customer confrontation, defining Pick-N-Pull standards, and assisting with any questions. * Identify when customer interaction requires assistance from management. Qualifications: * Must work safely at all times. * Must have good people skills with an outgoing friendly positive attitude. * Able to work retail hours including overtime, weekends and holidays. * Must have reliable means of transportation. * Must be able to read, write, and speak in the English language. * Bilingual in Spanish a plus, but not required. * Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. * Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. * Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: * Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Job Conditions: * Exposure on a regular basis to outdoor weather conditions. * Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Schnitzer Steel Industries, Inc. participates in e-verify for all U.S. new hires. An offer of U.S. employment by Schnitzer Steel Industries, Inc. or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Schnitzer Steel Industries, Inc. does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law. Schnitzer Steel Industries, Inc. Little Rock AR

Sales Lead

Shoe Carnival, Inc.