Sales Lead

Schnitzer Steel Industries, Inc. Little Rock , AR 72215

Posted 2 months ago

As a Sales Lead you will be a leader in helping store achieve sales goals. Work with the entire Sales Team to ensure Customer Care compliance. Maintain the exit location at the store to ensure loss prevention and proper sales procedures are being followed. Must be present during all peak customer traffic periods, as in weekends, sale days, or any other occasion that would generate high customer flow into the store. Assist with the ongoing training of new and certified sales staff. Ensure successful implementation of Pick-N-Pull promotional activity. Help maintain the standards of all Pick-n-Pull policies and procedures. Always be pleasant, respectful, and helpful.

Essential Functions:

  • Ensure store is adhering to all safety and environmental policies and procedures. Promote a clean, safe, and environmentally compliant store for employees and customers.

  • Responsible for store housekeeping.

  • Work with all sales personnel to continually improve store results.

  • Participate in the training and proper work delegation of sales personnel.

  • Assist management to train and develop sales staff.

  • Help communicate policies and procedures to all employees; lead by example for the rest of the team.

  • Assist management with sales reports and assigned tasks for the store.

  • Participate in all customer care functions.

  • Participate in weekly meetings with sales staff to keep team updated and maintain sales team enthusiasm, ensure a positive attitude, and review key performance indicators.

  • Train sales staff to continually improve effectiveness of the selling model.

  • Ensure all company policies, sales and marketing programs and merchandizing initiatives are current, communicated and implemented.

  • Ensure all sales transactions and cash management procedures are in compliance with company policy.

  • Responsible for safeguarding company assets.

  • Promote a positive and fulfilling work environment.

  • All other duties as assigned.

  • Be a point of support for the Sales Team, assisting team members with understanding policies, diffusing customer confrontation, defining Pick-N-Pull standards, and assisting with any questions.

  • Identify when customer interaction requires assistance from management.

Qualifications:

  • Must work safely at all times.

  • Must have good people skills with an outgoing friendly positive attitude.

  • Able to work retail hours including overtime, weekends and holidays.

  • Must have reliable means of transportation.

  • Must be able to read, write, and speak in the English language.

  • Bilingual in Spanish a plus, but not required.

  • Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.

  • Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.

  • Previous experience in a retail environment preferred but not required.

Physical Activities Required to Perform Essential Functions:

  • Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.

Job Conditions:

  • Exposure on a regular basis to outdoor weather conditions.

  • Exposure to occasional noisy conditions and machinery operation.

PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.

Schnitzer Steel Industries, Inc. participates in e-verify for all U.S. new hires.

An offer of U.S. employment by Schnitzer Steel Industries, Inc. or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.

All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.

As an Equal Opportunity Employer, Schnitzer Steel Industries, Inc. does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Lead

Chico's Fas, Inc.

Posted 2 days ago

VIEW JOBS 4/18/2019 12:00:00 AM 2019-07-17T00:00 Sales Lead Brand: Soma Intimates Category: Retail Sales Associate Location: Midtowne Little Rock, Little Rock, AR The Sales Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions FUNCTIONAL RESPONSIBILITIES: 1. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines. 2. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. 3. Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. 4. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential 5. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices. 6. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. 7. Supports and administers receipt and dispatch of inventory and supplies according to company policy. 8. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. 9. Builds and maintains a solid customer following through clienteling and wardrobing 10. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management 11. Participates in and facilitates visual directives including monthly store sets and merchandise replenishment. 12. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. 13. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. 14. Other duties as assigned/required. QUALIFICATIONS: 1. Must be 18 years of age or older 2. High school diploma or equivalent 3. Minimum 3 years prior retail or sales management experience preferred 4. Excellent communication, verbal and written skills 5. Able to travel to stores throughout the district 6. Excellent customer service skills 7. Knowledge of administrative aspects of store operations 8. Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hand / fold merchandise, climbing, reaching, pushing / pulling 9. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. Chico's Fas, Inc. Little Rock AR

Sales Lead

Schnitzer Steel Industries, Inc.