Why You'll Love Working Here:
Being a TechSmithie allows you to work creatively to solve real problems for people and businesses in an innovative and collaborative environment. We are a home-grown, mid-sized company that has achieved global success. We deliver screen capture and video creation software, including Camtasia and Snagit, to over 30 million professionals, from individuals to Fortune 500 Companies.
This doesn't happen accidentally. Through employee investment and professional development, we continually prioritize our talent to make sure things are done right. From interns to senior leaders we work side-by-side to make transparent company decisions, strive for continuous improvement, and live by the culture and values we embody as a company.
With amazing products and people, we are always looking for fun and hardworking individuals who are passionate about working on the bleeding edge of technology. If this sounds like you, keep reading!
TechSmith's Sales Interns support the Sales department to ensure customers are experiencing complete value in our software and systems. The Interns work as part of a team, while developing key business skills to help aid and guide for future careers. TechSmith Corporation encourages interns to express their own distinctive talents and discover their own core competencies. Our interns are a front line contact with TechSmith customers. As a result this position requires excellent verbal and written communications skills. A team player with a positive attitude is essential.
Learn and understand the key concepts and uses of the TechSmith software, as well as a working knowledge of TechSmith Software
Work with the Inside Sales team in day to day operations, contributing as a consistently productive team member
Assist customers to ensure they have a positive experience in purchasing
Handle customer concerns, troubleshoot, and solve problems
Work on special projects, researching deeper into our customer databases and analyzing sales data
Capture critical product and customer data to help improve sales opportunities and create efficient business processes
Excel in fast paced environment and thrive under pressure
Utilize creative thinking skills by assisting and developing best practices for sales team operations
Experience a real world view of the software industry and learn key business strategies and tactics
Other duties as assigned
Required Skills and Background:
Must be resourceful, self-motivated, customer-focused, and able to work on a team
Excellent interpersonal, written, verbal, and listening skills for communication inside and outside the company
Senior class-level preferred
Great phone presence
Interest in technology, specifically software applications
Good organization skills and capability to multi-task
Ability to pay close attention to detail
Proactive go-getter attitude
Dependable employee with good work history
Strong critical thinking skills
Previous sales or customer service experience a plus
You must be legally authorized to work in the United States
You must be enrolled full-time in classes in order to be considered for an internship with TechSmith Corporation
Requires at least 20 hours per week, maximum of 28 hours per week
Compensation and Perks:
Competitive pay based on skills and experience. This is an hourly position with TechSmith Corporation. Hours are based on a consensus between you and your supervisor. We require a minimum of 20 hours per week, however hours are limited to 28 hours per week.