Sales Executive/Customer Executive

Blue Yonder Milan , TN 38358

Posted 3 weeks ago


The 3PL/Supply Chain Execution practice is a sizeable existing business; 8 out of the top 10 Global 3PL Organisation's use Blue Yonder solutions The 3PL/Supply Chain Execution area has been identified as one of Blue Yonders key strategic growth initiatives, with significant growth opportunities and corresponding investment and focus from the organization. We are looking for an experienced sales executive with a proven track record of selling long lead time, high value complex software solutions in to the 3PL/Supply Chain Execution space particularly with Warehouse Management exposure and ideally Transportation Management experience too.

Job Summary

The responsibilities of the Customer Executive are to drive 3PL/ Supply Chain Execution Solutions revenue growth across EMEA. This role leads and owns the strategy and execution of all sales opportunities for allocated accounts. The Customer Executive owns all sales revenue within the assigned customers, including SAAS, maintenance, consulting and education bookings, except deals below the inside sales threshold.

Key Tasks

  • Develop customer account strategies and tactical penetration plans.

  • Coordination of all Blue Yonder resources working on an opportunity

  • Develop new customer relationships.

  • Develop compelling value propositions based on ROI cost/benefit analysis.

  • Execute against the major steps of the sales process:

  • Co-ordinate use of Solutions Sales capabilities as appropriate to deliver to the account.

  • Sell against annual revenue targets for all revenue streams, including software licenses and services, including consulting, strategic services, education and cloud.

  • Maintain high levels of customer satisfaction and loyalty with customers.

  • Serves as a resource for customer references and provides strategic customer insight including current state of business, additional business opportunities, and challenges faced by the customer.


  • Experience and success in selling high value, long lead time enterprise solutions software ($500K and above and 6 months in duration for individual transactions).

  • Proven sales quota attainment track record ($2m annual quota achievement and above).

  • Proven new business development and long-term Account Management skills.

  • Outstanding presentation, facilitation, communication and negotiation skills.

  • Demonstrable sales track record of selling complex software solutions in to Tier 1/Tier 2 customer base

  • Understanding of broad competitive solution footprints for the 3PL/ Supply Chain Execution information systems marketplace is preferred.

  • High comfort level and presence with senior executives.

  • Excellent written and verbal communication and client relationship skills.

  • Strong time management and organization skills.

  • Ability to discover and develop new opportunities

  • Ability to prioritize deliverables.

Personal Profile:

  • Demonstrates independence in action, decision making, goal oriented and driven

  • Motivated, confident, self-sufficient and able to contribute from day one

  • Focused and determined

  • Well organized and consistently meets commitments.

  • Requires a "do whatever it takes" commitment to achieve the success of Blue Yonder, its Associates and the respective communities

  • Well developed interpersonal and communication, problem solving, diplomacy and influencing skills.

  • Business Level English required

Reporting Lines:

Reports to: VP Sales

Responsible for: Matrix work across region with in-country Sales, Services and Support teams

Liaison with: EMEA regional Sales team, Pre-Sales, Solutions Sales executives, Solutions Services Partners, Support & Services team

Budget: Quota TBC.


Education: BS/BA degree equivalent required

Location: France/Italy/Spain

Supply Chain Nation

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Check out Blue Yonder's blog - Supply Chain Nation - the platform for supply chain trends and innovations.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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