Sales & Events Manager

The City of Sugar Land is seeking a full time Sales & Events Manager in the Economic Development & Tourism Department.

Why Should You Join Our Team? 

Our trailblazing culture focuses on our employees, our citizens and the services we provide to our community. We are a data-driven and innovative full-service municipality located approximately 20 miles southwest of downtown Houston that invests in our team and offers real opportunities for career growth. We pay our Sales & Events Manager a starting salary of $70,179  to $89,128 depending on your qualifications. We also offer great benefits and perks available on your first day of employment, including: City-subsidized health benefits; life and disability insurance; a variety of voluntary benefits; a robust pension plan with TMRS to set you up for a fulfilling retirement and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion.

Benefits At-A-Glance:

• City-subsidized Medical and Dental Insurance with a variety of plan options;

• City-paid Basic Life Insurance @ 1x your annual salary and Long-term Disability;

• Voluntary Vision, Supplemental Life Coverage (for you and your family), Aflac indemnity plans such as Accident, Cancer, Hospitalization and Critical Illness, Short Term Disability and pre-paid legal benefits through Legal Shield; 

• 9 paid holidays and up to 3 floating holidays to use at your discretion; 

• A generous vacation package with accruals starting on day 1;  

• Paid sick leave; 

• Paid Parental Leave;

• A robust pension plan with TMRS includes your 7% contribution with 2:1 match by the City; 

• You won't contribute to Social Security, but you can further your retirement income by contributing to a Deferred Compensation (457b) plan; 

• Longevity pay for each month of service after your first 13 months of employment;

• On-site Wellness facilities and programming (mind, body spirit & financial preparedness); and

• Access to multiple mental health benefits and resources, including a robust EAP…

If we have your attention… Please. Continue. Reading!

Our City Mission: WE ARE TRAILBLAZERS! Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses Can Enjoy a Life Better than They Can Even Imagine.

Our Employee Values: Our values ignite passion, drive, and a sense of purpose, fostering a thriving and successful organizational culture!

We are:

Bold: We encourage each other to be bold in our ideas, decisions, and actions. We embrace innovation and take risks to drive progress.

Loyal: We are loyal to each other, the City and our Mission and Vision. We support each other to foster a cohesive and collaborative work environment. We celebrate our successes and address the challenges facing us, together.

Adaptable: We are resilient because we adapt to changing landscapes and market dynamics. We are flexible and understand the need for work-life balance. We embrace new technologies and evolving trends.

Zealous: We are committed to excellence in all endeavors. We encourage each other to strive for the highest standards of public service, quality, and performance. We hold ourselves, and each other, accountable for our words and actions.

Empowered: We are empowered with the necessary resources, opportunities, and responsibilities to excel in our roles. We seek out opportunities for development and growth, and help others do the same. We are inclusive, we embrace our differences and recognize the strength that comes from different perspectives and experiences.            

We are TrailBLAZErs!

About the City of Sugar Land The City of Sugar Land, a municipality with a population of 111,026, provides the highest quality of affordable services to meet the needs of its residents. And our citizens agree-the most recent Citizen Satisfaction Survey told us that 95% of our residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is, but we look to the future and work hard to make our community and the world better than we can even imagine.

We have an informal work environment but are serious about what we do. We believe that happy, diverse and talented employees add value to the City. We do our best to hire friendly, professional people who work hard and play well with others. We also promote a healthy work-life balance and personal development.

Are we the right fit for YOU?  Ask yourself: Do you enjoy working with people? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you embrace change? Do you enjoy working in a professional AND casual environment? Are you an advocate of team-work? If so, please consider applying for the Sales & Events Manager position today!     

• Develop and implement comprehensive sales strategies to attract domestic and international tourists.

• Collaborate with the marketing team to create promotional campaigns that align with the City's strategic priorities.

• Directly oversee efforts of the Sales & Events Coordinator and ensure efficient collaboration between city departments and the Event Review Committee (ERC) pertaining to the special event permitting process.

• Conduct market research to identify trends, competitive landscape, and potential areas for growth.

• Effectively attain assigned sales and revenue goals as well as solicitation call goals.

• Analyze sales data and performance metrics to refine sales strategies and tactics.

• Prepare regular reports on sales activities, achievements, and market conditions.

• Build and maintain strong relationships with hospitality and retail stakeholders, travel agencies, site selectors, tour operators, meeting planners, and other key stakeholders.

• Act as the primary point of contact for sales inquiries and client relationships.  Actively seek RFP opportunities and provide bid requests by requested deadlines.

• Attend industry events, trade shows, and conferences to network and promote Sugar Land as a destination.

• Manage hotel relationships by establishing strong partnerships, negotiating favorable contracts, and collaborating on marketing efforts.  This also includes addressing guest feedback, monitoring performance metrics, organizing familiarization trips, and attending industry events to foster and maintain these relationships, ensuring a positive visitor experience and driving tourism growth.

• Proactively conduct solicitation calls, conduct familiarization tours, and entertain clients specific to target markets and groups identified through strategic planning.

• Develop customized sales proposals and presentations to attract potential clients.

Formal Education:

• Bachelor's Degree in Business Administration, Hospitality, Tourism, Marketing, or a related field.

• Additional relevant experience may be considered in lieu of specific educational requirements.

Relatable Work Experience:

• Minimum of five 5 years of progressive experience in sales, hospitality, tourism, marketing, or a related field.

• Minimum of 2 years of supervisory experience

• Proven track record of successfully meeting or exceeding sales targets.

• Experience in developing and implementing sales strategies and plans.

• Demonstrated experience in building strong client relationships and negotiating contracts.

Our success is achieved by the courage to do things differently and accept that failure will occur on the path to innovation.

The City of Sugar Land is an equal opportunity employer.