Sales Engineer/ Sr. Sales Engineer

Marqeta Oakland , CA 94604

Posted 2 months ago

Named as a Forbes Fintech 50 the last two years in a row, Marqeta powers innovative payment solutions for many of the apps and services you enjoy daily. Our modern card issuing platform, open API, and advanced analytics provide unprecedented control for companies to issue cards, authorize transactions and manage payment operations in real-time.

We are a team of industry experts and technology innovators who take a dynamic approach to solving challenging problems. We power possibilities for our customers by bringing the best talent together in an open and collaborative work environment that rewards creativity and perseverance.

Marqeta is proud of its Oakland roots and strives to build a global team as diverse as the markets we serve, staying true to our values to Connect the Customer, Find a Way, Make Simple, Take Risk and Build One Marqeta. We are not expecting any single candidate to meet all job requirements listed below, so please apply. It's an exciting time to join Marqeta. As we grow, your career and opportunities will grow as well.

Position Summary

Marqeta is looking for a highly driven, rock star Sales Engineer who will support the Business Development and Partnerships teams at Marqeta. You will engage with new customer opportunities, help respond to inbound opportunities, and work closely with our account executives to shepherd deals from opening through to contract and closing stage. Beyond pre-sales, you'll be expected to play a supporting role to our technical onboarding team as customers integrate to our platform, go live and, ramp.

The Business Development team plays a vital role in growing Marqeta's revenue and increasing the overall portfolio of our partnerships. We are looking for a sales engineer whose professional DNA is rooted in both Technology and Sales. Your work will inevitably include networking to build relationships, contributing to sales presentations, workflow modeling, solution design, and ensuring our customers fully grasp the value in our platform. Key to this role is an ability to understand Marqeta's technology, expertly communicate its benefits, and win the trust of the product and technology teams of our potential partners.

You'll be collaborating closely with other key players on the Marqeta team, including Technology, Product, Customer Success, Risk, Legal, and Operations.

We're looking for someone who knows payments and loves payments technology, but who also could have fashioned themselves a sales and BD executive. While you don't have to have direct card issuing experience, we strongly prefer someone who understands the payments ecosystem, particularly on the issuing side.

Primary Responsibilities

This role is about generating and closing new opportunities while playing a key role supporting the Revenue Team - here are a few key expectations:

  • Know the Tech: Quickly get up to speed on Marqeta's technical capabilities. Understand the unique features and customer benefits our platform offers and how to speak with confidence, knowledge, and credibility about what we bring to our customers. This is likely to include sitting in on our product and technology teams' regular meetings. Serve as the business development liaison as the "voice of our customers" when engaging with product and technology.

  • Support the Sales Process: From your first day, you will be expected to work on real customer opportunities through a sales process, from initial engagement to pricing discussions to final contract negotiations. Use your functional payment knowledge to educate, problem-solve, and deliver guidance to our customers. At any given time, you may be supporting as many as 20 - 30 opportunities in various stages of that process.

  • Engage with Customer Opportunities: You're someone who must love working with customers. Your audience will be with our customers' developers, product managers, engineers, and business heads. Our BD team will rely on you to ensure the key technical influencers of our customers (and potential customers) deeply understand our technology, what makes it different and better than that of our competitors, and how to quickly get integrated and live.

Trendspotting: As you engage with customers and our team, we think you'll have the best vantage point from which to spot key trends, emerging customer needs, and gaps in the market where Marqeta can have an advantage.

Requirements

This is a role for a payments technology expert, ideally with real experience on the issuing side of the payment ecosystem. We're on the hunt for the following attributes:

  • 3+ years' experience in a relevant Sales Engineer role in card payments

  • Understand how to support the sales cycle from lead to opportunity to live account

  • Familiarity and ease with technology, B2B technology applications, and how payments technology platforms serve customer businesses

  • Strong understanding of the payment ecosystem, with bonus points for knowing the issuing side. Self-proclaimed payment nerds are encouraged.

  • Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules

  • Superior communication skills (interpersonal, verbal, presenting, and written)

  • Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently

  • Bachelor's Degree required

Perks

  • Rich suite of benefit plans; employee premiums paid 100%

  • Flexible Time Off

  • Full paid Parental Leave

  • Pet insurance

  • 401k plan with a Company match

  • Competitive pay

  • Meaningful equity

  • Monthly stipend

  • Bi-annual "Hack Week" to support and reward innovation

  • Open, transparent culture that includes All Hands meetings, Lunch-and-Learns, all-company offsites, etc.

  • Access to corporate gym membership rates, other discounts and employee perks

  • Fully stocked kitchen, catered lunches twice a week, breakfast on Fridays and more!

As part of our dedication to the diversity of our workforce, Marqeta is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

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Sales Engineer/ Sr. Sales Engineer

Marqeta