Sales Engineer (Boston)

Klaviyo Boston , MA 02298

Posted 2 months ago

Get to know Klaviyo

Klaviyo is using technology to reinvent email marketing from the ground up. For too long marketing has been pretty selfish. Companies blast everyone with the same email, not because they think that's what customers want, but because they don't have a choice. Klaviyo fundamentally changes the game. Our software ties together everything companies know about their customers, processes massive quantities of data in real-time, and uses it to drive a platform that's part CRM, part analytics engine, and 100% an email platform that gets results. Technology has come a long way in the last 15 years, but email hasn't really changed. We're here to fix that.

Why you should join The Sales Engineering Team at Klaviyo

Klaviyo has a unique take on Sales Engineering. While most companies hire SEs to give demos, fill out questionnaires, and explain complicated setups, that makes us yawn. We built a product that anyone can use and we have smart sales reps who are true product experts. So what does our Sales Engineering team do? We work directly with a small percentage of potential customers, alongside our sales team, and use these engagements as an opportunity to learn, prototype, and ship meaningful improvements to the Klaviyo experience.

What does this mean practically? Well, here are a few examples of what we've done recently:

Develop and maintain personal relationships with prospects during the sales process across many different prospects simultaneously.

Act with urgency and precision to give users best in class pre-sales support in troubleshooting issues as they arise.

Develop and maintain personal relationships with prospects during the sales process across many different prospects simultaneously.

Act with urgency and precision to give users best in class pre-sales support in troubleshooting issues as they arise.

Become a complete expert in the Klaviyo app, from understanding the data pipelines and code base of our integrations to understanding technical tradeoffs between different implementations.

Solve problems manually first and then either automate future solutions and/or collaborate with Product and Engineering to proactively improve the Klaviyo product and customer experience over time.

Be the go-to internal technical resource for the entire go to market team, educating team members as well as prospects in service of providing a consistently positive Klaviyo experience.

  • Using our expert knowledge of Klaviyo's APIs and data model, we productized several integrations with third-party platforms at the request of prospective customers to help them synchronize data more efficiently and effectively

  • After hearing requests for additional flexibility with our email templating language, we wrote code to extend it to support more use cases for more customers

  • After helping customers build data pipelines that go depended on syncing data from cloud data warehouses, we wrote product specs to support this more natively

  • We delivered trainings to the Sales team to enable them to better understand technical concepts and autonomously handle advanced technical questions

If you're an entrepreneurial engineer that gets excited by imagining new features, prototyping solutions, and incubating new technologies - all within the context of actual customer engagements - this could be for you. What you'll get in return is the opportunity to be part of an extremely high-performing, strategically-important team that works at the exciting intersection of engineering and sales.

How you will make a difference. You will:

  • Become a complete expert in the Klaviyo app, from understanding the data pipelines and code base of our integrations to understanding technical tradeoffs between different implementations.

  • Solve problems manually first and then either automate future solutions and/or collaborate with Product and Engineering to proactively improve the Klaviyo product and customer experience over time.

  • Be the go-to internal technical resource for the entire go to market team, educating team members as well as prospects in service of providing a consistently positive Klaviyo experience.

  • Develop and maintain personal relationships with prospects during the sales process across many different prospects simultaneously.

  • Act with urgency and precision to give users best in class pre-sales support in troubleshooting issues as they arise.

  • Effectively balance a range of core functions in support of constantly striving to help increase the output and efficiency of the sales team.

Who you are. You have:

  • 1+ years of engineering experience Applied experience with web development languages (e.g. HTML, CSS, Javascript) and REST APIs.

  • Applied experience with a web app development framework (e.g. React, Node, Angular, Vue, etc.) and/or with a general-purpose programming language (e.g. Python, Ruby, PHP, etc.).Proven ability to learn new programming languages and technical concepts.

  • Highly analytical thought process and are an excellent communicator with the capability to persuade technical stakeholders.

  • An interest in - and ability to - hustle in a fast-paced environment.

Klaviyo is a team of people who are crazy motivated by growth.

It's what we help our customers do: grow their businesses by making it possible and easy for them to use their data to power better marketing.

It's how we behave as individuals: we're all deeply passionate about learning.

It's how we manage our business: we have thousands of paying customers, we're profitable, and we're growing insanely fast.

And it's what our culture is all about. Working at Klaviyo means you'll work on things you never imagined you would; you'll grow in ways you didn't consider possible, and you'll do the best work of your career with people who are just as motivated and talented as you are.

Your curiosity has led you this far, so if this sounds like your ideal place to work, apply now!

No phone calls or agency submissions, please.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Global Markets Advisory Sales Boston

Credit Suisse

Posted Yesterday

VIEW JOBS 11/19/2019 12:00:00 AM 2020-02-17T00:00 Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Founded in 1856 to pioneer the country's railways and economic expansion, Credit Suisse has expanded to be a global force employing over 48,000 people in 50 countries. With new leadership, a new strategy, and a streamlined global organization, we serve our clients through five divisions: our Swiss Universal Bank; International Wealth Management; Asia Pacific; Global Markets; and Investment Banking and Capital Markets. These divisions are supported by our Corporate functions, including technology, operations, risk management, compliance, and more. We partner across businesses and regions to build creative solutions to meet the needs of our clients and to help our employees grow. We will invest in your development with ongoing opportunities for training, networking, and mobility. Join us and let's craft the new Credit Suisse together. You will cover Boston based institutional accounts who invest in U.S. Equities with particular emphasis on the US Research Product and develop multi-product knowledge beyond Research * You will engage in client contact and act as a liaison between research analyst and client, facilitating the relationship and disseminating information to clients directly * You will develop specific knowledge of stock picks with the purpose to pitch clients and sales group * You will develop high level knowledge of meaningful deals in order to pitch them to clients * You will serve as a liaison between deal, syndicate and client to balance the needs of client and syndicate with the aim to lobby for the most appropriate allocation * You will be responsible for selling the firm's research views, New Issues, Secondary and Blocks, and leading the institutional account relationship * You will manage daily client needs including analyst and company roadshows, investor tours, conferences, etc. * You will engage in cross selling of products by identifying which clients are suited to each product, pitching ideas to clients and follow up with introductions to the appropriate Credit Suisse product salesperson when applicable * You will coordinate travel for client meetings with analysts, managements; engage in entertaining clients with dinners, games, shows, etc. as needed * You have a bachelor's degree and 3-7 years of experience in Equity Sales * You have a series 7 and 63 * You have a strong willingness to learn multi-products including US research product * Possessing direct Equity Portfolio Sales experience a major advantage * You have excellent interpersonal skills for client and team interaction * The ideal candidate is a team player Credit Suisse Boston MA

Sales Engineer (Boston)

Klaviyo