Sales Engineer

Sales Engineer

Join our dynamic team at Innovative Refrigeration Systems and play a pivotal role in driving our growth. Innovative Refrigeration Systems, Inc. is the premier custom industrial refrigeration system design builder in the world. We engineer, design, manufacture and construct custom refrigeration solutions for our customers all across North America. We are looking for a motivated, mechanically inclined, and ambitious Sales Engineer to help us provide expert solutions to our customer base.

Job Role: The Sales Engineer is responsible for growing our customer base & managing the existing customer base for our regulatory compliance software portfolio and our Aftermarket Services teams. This position requires ownership of multiple operational aspects for our different accounts, including recurring engineering, training, & software sales, monitoring account compliance activities, and managing c-suite executive initiatives.

Key Duties:

• Leverage your technical expertise to understand and articulate engineering concepts and design to our customers

• Full sales lifecycle-own the entire customer engagement process from prospecting new business opportunities with new and existing customers within the refrigeration sector

• Collaborate with our engineering services team to design and bid a solution.

• Work with the customer to secure and implement the project

• Become a trusted advisor for our customers & nurture relationships with key decision makers for existing and new customer accounts

• Serve as a technical consultant across our product and services options to ensure alignment with customer requirements

• Collaborate with internal stakeholders to ensure customer needs are being addressed

• Represent the company at industry events, trade shows, and conferences to build relationships and promote the brand and our services

• Handle general customer service with existing accounts and new business accounts, including communicating directly with the customers to facilitate services after quoting is completed

• Work with marketing to grow our leads and customer base through various methods including prospecting/cold calling, referrals, emails, networking, content creation, and social media.

• Maintain CRM with accurate customer information

Requirements:

• Bachelor of Science in Mechanical Engineering (BSME) from an accredited university

• Ability to interact with site-level personnel and corporate executives

• Mechanical inclination; this role requires technical communication with our customer base

• Proficiency with CRMs such as Hubspot/Salesforce

• Strong project management and organizational skills

• Excellent communication skills & professional email etiquette

Benefits:

We value our employees and are committed to offering an environment that fosters growth and wellbeing. As part of our team, you will enjoy a competitive compensation package, as well as a robust benefits package

• 401(k) Retirement Plan: Company matches dollar-for-dollar up to 15%

• Health Insurance: Company pays 75% of the monthly premiums for employees and their families

• Dental insurance

• Vision insurance

• Competitive vacation & holiday pay

• Supplemental insurance available (Aflac)

• Short-term and Long-term disability / Accidental death/dismemberment

• Life insurance

• Employee referral incentives

If you are driven to succeed and want to be part of a rapidly growing company at the forefront of the industry, apply today!