At a glance:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise is a national provider of fiber-based technology solutions that believes connectivity is fundamental to the progress of every organization. We are committed to helping our clients achieve greater business success by providing solutions designed to meet their evolving needs. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. For more information visit enterprise.spectrum.com.
As an experienced Sales Engineer, you have strong requirements gathering skills that you use to architect innovative network solutions and exceed client expectations. Through your expertise and understanding of each client's needs, you outline uniquely beneficial combinations of Private Networking Solutions based on MEF standards and Voice solutions. You improve sales with persuasive written abilities that showcase the benefits of our services.
You accelerate the sales cycle by sharing your knowledge through the preparation and presentation of technical sales proposals for new and existing clients. You are passionate about creating solutions that proactively acquire new enterprise accounts and convert them into long-term clients. You possess a refined ability to overcome technical obstacles to cost-effectively meet clients' needs today and in the future. You thrive in an office position and feel comfortable traveling to evaluate on-site systems within a specified footprint. You report directly to the Manager of Sales Engineering for goals, guidance and assistance.
Competitive Salary with Bonus
Health, Vision and Dental Insurance
100% Company Match 401(k) up to 6%
Company Funded Retirement Accumulation Plan for an additional 3%
Pretax Child Care Spending Account
Paid Holidays, Vacation Days, Personal Days and Sick Days
Employee Discount on Spectrum Services Where Available
What you will do:
Be an impactful member of the sales team by supporting all efforts to reach revenue goals and enhance the client experience.
Craft and review cost-effective proposals based on designs of a client's current network environment and technical and business requirements.
Resolve client business issues by designing voice and data network solutions for their applications including the preparation of network topologies and technical specifications.
Maintain company compliance for prepared client voice and data network solution designs by submitting them to Engineering and Operations and compiling project cost elements.
Obtain financial client approval by collaborating with Account Executives, Account Managers, and Sales Managers on solution pricing and submission of an Internal Rate of Return (IRR).
Improve sales by helping clients to understand the benefits of Spectrum Enterprise's products and services through technical proposal presentations.
Set up a smooth installation process through the distribution of post-sale documentation and support to installation and project management.
Support the client integration and implementation of company solutions by providing technical sales support.
Encourage long-term client retention by answering complex questions during solution design and equipment operation.
Bolster company-wide sales by presenting technical training to new and existing Account Executives, Account Managers and Sales Support personnel.
Support team development initiatives by guiding the position Network Engineer I through complex voice and data network solutions.
Continuously stay at the forefront of emerging trends within the telecommunications industry.
Required keys for success:
Five or more years of experience in telecommunications sales engineering and networking
Knowledgeable of Metro Ethernet including EPL, EVPL, ELAN and LAN and WAN technologies
Skilled in networking fundamentals related to routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU, DSU and other CPEs
Detailed knowledge of DNS systems, TCP, IP, firewalls, VPNs or other corporate data security methods.
Adept with general industry networking technologies such as IP VPN, MPLS, VPLS, VoIP, SONET and DWDM
Experience with voice networking with an emphasis in VoIP, signaling protocols and PBX
Expert in routing protocols such as BGP, ISIS, OSPF and RIP as well as emerging technologies
Proven knowledge of the sales cycle and working closely with sales professionals
Understanding of business drivers, industry trends and regulatory and technical shifts that impact target markets
Proven track record of developing long-term business relationships with key decision-makers in large enterprise organizations
Deadline-driven with the ability to multi-task and manage change
Consultative approach to providing client solutions and design with strong knowledge of converged multimedia applications
Expert in technical presentation skills with C-level executives
Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Project
Valid driver's license, safe driving record and the availability to travel
Fluent in written and spoken English