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Sales Engineer II - Spectrum Enterprise

Expired Job

Spectrum Charlotte , NC 28201

Posted 3 months ago

Spectrum Enterprise is a national provider of scalable, fiber-based networking and managed services solutions. Solutions include Internet access, Ethernet and Managed Network Services, Voice solutions, TV solutions and Managed Application, Cloud Infrastructure and Managed Hosting Services. We work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit enterprise.spectrum.com.

The Highlights

The Sales Engineer II provides consultative pre- and post-sales technical support for Mid-Market sales teams. In this role, you will evaluate customer networking requirements for the sale of fiber services, including Private Networking Solutions based on MEF standards, voice and cloud solutions. The position will focus on showing prospective Mid-Market clients how Spectrum Enterprise's innovative solutions will help satisfy their growing complex technology and communications needs today and in the future.

What you will do

  • Evaluate status and perform needs analysis on current client networks

  • Engineer standard and non-standard solutions to address client requirements

  • Design client-centric solutions for complex services

  • Prepare and present technical sales proposals

  • Collaborate with Engineering and Operations teams to develop and support offerings

  • Serve as liaison between clients, sales and other internal departments

  • Deliver post-sale documentation and support

  • Provide technical support to Sales Engineer I and internal sales team

  • Review all proposed solutions for mid-market clients

  • Consistently upgrade knowledge of our products and services

  • Maintain industry knowledge and awareness of emerging technology trends

  • Carry out other duties as needed, including attending other trainings and meetings

Required keys for success

  • Three or more years of experience in telecommunications sales engineering and networking

  • Extensive experience with voice networking and routing protocols

  • Experience in data and voice communications and IP security strategies

  • Working knowledge of converged multimedia applications

  • Knowledge of Metro Ethernet (DPL, EVPL, ELAN), and LAN/WAN technologies

  • Strong knowledge of networking technologies such as TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM

  • Understanding of market business drivers, trends and regulatory/technical shifts

  • Extensive knowledge of Microsoft Office, including Visio

  • Effective communication skills

How you will stand out from the crowd

  • Two or more years of experience in the service provider industry

  • Experience developing long-term relationships with key decision makers

  • Familiarity with networking fundamentals related to routers, switches, DS3, OC-x, CSU/DSU and other CPE

  • Adept at multi-tasking and meeting multiple deadlines

  • Skilled at quickly conducting consultative analysis and providing recommendations

  • Able to work with sales executives throughout the sales cycle

  • Strong sales proposal design and presentation skills

  • Familiarity with product suite

Your education

  • High school diploma or equivalent (required)
  • Bachelor's degree in related field (preferred)
  • CCNA, CCDA, CCNP, CCDP (preferred)
  • MEF-CECP certification (preferred)

What you can expect

  • Office environment

  • Field work including client meetings and site visits

  • Frequent travel in personal vehicle

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

Business Unit: Spectrum Enterprise


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Sales Engineer II - Spectrum Enterprise

Expired Job

Spectrum