Posting Job Description
At a glance:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise is a national provider of fiber-based technology solutions that believes connectivity is fundamental to the progress of every organization. We are committed to helping our clients achieve their business goals by providing the digital infrastructure that enables them to outperform. Our portfolio includes fiber Internet, Voice, Video, TV and Cloud Infrastructure solutions as well as network and managed services. For more information visit enterprise.spectrum.com.
As a client-centric sales engineer, you use your technical expertise to focus on simplifying the complex business needs of clients. You excel at gathering requirements for projects which you combine with technical problem-solving abilities to engineer network solutions. Your persuasive written abilities showcase the technical superiority of our innovative data, voice and video services. You are passionate about client-centric solutions that proactively acquire new enterprise accounts and convert them into long-term clients.
You possess a keen ability to overcome technical obstacles to cost-effectively meet the clients' needs today and in the future.
Through your expertise and understanding of each client's needs, you outline uniquely beneficial combinations of Private Networking Solutions based on MEF standards and Voice solutions. You enjoy sharing your expertise by preparing and presenting technical sales proposals for new and existing clients. You thrive in an office position and feel comfortable traveling to evaluate on-site systems within a specified footprint. You report directly to Sales Engineering Management for goals, guidance and assistance.
Competitive Salary with Sales Incentives
Health, Vision and Dental Insurance
100% Company Match 401(k) up to 6%
Company Funded Retirement Accumulation Plan for an additional 3%
Child Care Assistance
Flexible Vacations and Paid Time Off
Employee Discount on Spectrum Services
What you will do:
Be an impactful member of the sales team by supporting all efforts to reach revenue goals and enhance the client experience.
Consult with clients, Account Executives and Account Managers to understand an enterprise's current network environment, technical and business requirements to craft cost-effective proposals.
Engineer client-centric solutions by designing voice and data network solutions for client applications including the preparation of network Topologies and technical specifications.
Prepare client voice and data network solution designs, forecast project cost elements and submit them to Engineering and Operations to maintain company compliance.
Partner with Account Executives, Account Managers and Sales Managers on solution pricing and the submission of an Internal Rate of Return (IRR).
Improve sales by designing and reviewing proposal solutions and creating technical presentations to explain product benefits to mid-market clients with 25-500 employees.
Encourage long-term client retention by supporting the client integration and implementation of company solutions by providing technical sales support and answering complex questions.
Set up a smooth installation process by conducting a client site survey and distributing post-sale documentation and support to installation and project management.
Present technical training to new and existing Account Executives, Account Managers and Sales Support personnel.
Research and demonstrate industry knowledge and emerging technology trends both in and out of Spectrum Enterprise.
Enhance departmental processes by assisting in the development and launch of new products and services.
Complete additional duties and special projects related to the position as assigned.
Required keys for success:
Three or more years of experience in telecommunications sales engineering and networking
Knowledgeable of Metro Ethernet (DPL, EVPL, ELAN) and LAN/WAN technologies
Skilled in networking fundamentals related to routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and other CPEs
Detailed knowledge of DNS systems, TCP/IP, firewalls, VPNs or other corporate data security methods.
Adept with general industry networking technologies such as IP VPN, MPLS, VPLS, VoIP, SONET and DWDM
Proven history of working closely with sales professionals and knowledge of the sales cycle
Confidence in product presentations and strong sales skills in proposal design
Experience with voice networking with an emphasis VoIP, signaling protocols and PBX
Expert in routing protocols such as BGP, ISIS, OSPF, RIP as well as emerging technologies
Deadline-driven with the ability to multi-task and manage change
Efficiently conduct consultative analysis and provide recommendations
Expert technical presentation skills with C-level executives
Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio
Valid driver's license and a safe driving record with availability to travel
Fluent in written and spoken English
Time Warner Cable