Hoffman Mechanical Solutions Charlotte , NC 28201
Posted 3 weeks ago
Position Title: Sales Engineer
Company: Heat Transfer Sales
Department: Sales
Reports to: Sales Manager
Works with: Employees, Vendors, Customers
As an Engineer, have you ever considered sales? A technical sales career can offer more daily variety, more challenges, more scheduling freedom, and more compensation for successful results. Make no mistake, it is a tough job and not without risk. For those who believe in themselves, it is a very rewarding career!
The VALUE we bring to our clients is our ability to help THEM be more successful through our expert knowledge and outstanding customer service. We cannot do that without developing strong working relationships. At HTS, we expect each salesperson to work harder than the competition at understanding our clients' needs, prioritizing timely responses, knowing how to use our products & tools, developing our skills & talents, and becoming THE EXPERT in our field. Because we go the extra mile in every way, we earn our clients' trust.
If you are an engineer who gains great satisfaction through helping others, is curious and driven to learn more, who looks people in the eye and enjoys developing relationships, who is competitive and determined to succeed, and is unwavering in doing the right thing, then we have a career for you!
Voted one of the Best Employers in NC in 2016, 2017, 2018 and 2019 by Business North Carolina Magazine.
Heat Transfer Sales is actively seeking qualified Sales Engineers who:
Understand and leverage the sales process
Identify and respond to customer needs
Develop and maintain a network of contacts, an assigned customer base and a full pipeline of opportunities that assures sales goal attainment
Utilize current and create new, innovative sales tools to effectively plan and increase business opportunity with accounts
Ensure customer satisfaction with our products and services
Develop and propose changes in equipment, processes, or use of materials or services which would result in cost reduction or improvement in operations
Monitor sales trends and product performance results
Continually enhance sales skills and product knowledge
Value and respect relationships
Cherish opportunities to help people
Jump at the chance to solve challenging problems
Are determined to become experts in their field
Additional responsibilities include:
Upholding and adhering to HTS Core Values
Collaborating with coworkers on project strategy and execution
Answering customer inquiries and responding to special requests
Develop, maintain, and manage assigned client relationships, specifically with consulting & design engineers and key end-user/owner engineering department personnel
Awareness of the local market, your competition, your clients, their clients, and their challenges
Promoting HTS products and services through sales calls, presentations, & factory visits
Active engagement with vendor representatives through regular activity reports and joint sales calls and presentations
Aggressive pursuit of product knowledge and systems applications
Educating clients on product offerings and their applications
Provide clients with equipment recommendations, selections, specifications, pricing, and any other detailed information require
Developing and execute successful sales plans with core customers
Maintaining records of sales, customer information and requests by updating in ERP
Maintaining customer satisfaction by investigating concerns, implementing corrective action and communicating with customers and staff as needed
Communicating customer perceptions by gathering customer feedback and sharing information with management
Working closely as a team member with other parts of the business
Continuous professional development through company-provided and self-training, including, but not limited to, business and finance, marketing, sales process & strategy, and public speaking
Education and Experience Requirements:
Bachelor's Degree in Engineering, Business, or Construction Management from an accredited college or university or an equivalent combination of education and experience
3 or more years of direct industry experience and strong references required
Professional Engineering (P.E.) license preferred but not required
Skills and Qualifications:
A strong sales presence
Detail oriented, professional attitude, reliable
Ability to work independently and within a team with emphasis on accuracy and timelines
Must possess a personal need to consistently produce accurate and thorough result
Superior written, oral and presentation skill
Proven problem solving, leadership and listening skill
Product and vendor knowledge (or the ability to quickly learn it)
High technical competency with engineering-related subjects
Well-developed interpersonal skill
Versatile, coachable, and adaptable
Working Conditions:
Normal office environment
Moderate lifting may be required to move equipment, files and supplies
Moderate travel
Flexibility to work overtime/weekends, as required
Occasional work in outside weather conditions
This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Heat Transfer Sales, LLC.
EEO Employer / Vets / Disabled
Hoffman Mechanical Solutions