Sales Engineer

Who We Are

EarthCam is the global leader in providing webcam content, technology and services. Founded in 1996, EarthCam provides live-streaming video, time-lapse construction cameras, and Software-as-a-Service (SaaS) for AI-powered visual asset management, leveraged through our intuitive Control Center 8 dashboard which integrates with leading project management software.  EarthCam leads the industry with the highest resolution imagery available, to empower building information modelling (BIM) and Virtual Design Construction (VDC) teams with actionable visual data. EarthCam's innovations include the world’s first outdoor gigapixel panorama camera system, and the first ever 5G construction camera. EarthCam has documented over a trillion dollars of construction projects around the world. The company is headquartered on a 10-acre campus in northern New Jersey.

We are seeking an innovative and dedicated Sales Engineer to join our growing team.

·         Monitor and manage data entry for lead generation processes

·         Oversee and deliver reporting on sales pipeline and lead status

·         Manage email workflow for new client onboarding, and create follow up schedules

·         Maintain consistent check-ins with clients through project completion

·         Communicate client requests internally to ensure timely responses for meeting requests and EarthCam University class applications

·         Capture and document positive client feedback, and request permissions for marketing and PR use

·         Maintain weekly reporting for clients who use third-party software integration

·         Track positive and negative product feedback and escalate relevant issues to product management team

Requirements

Who YOU Are

·         Able to work independently and see tasks through to completion

·         Comfortable working as part of a team

·         A good communicator – both verbally and in writing.

·         Work well under pressure in a fast-paced environment

·         Detail-oriented and organized

·         A problem solver

Qualifications

·         Bachelor's Degree in Computer Science, Engineering or Information Systems, Technology is preferred

·         Experience in sales and the technology field

·         Strong communication, interpersonal, customer service, and sales skills

·         The ability to relate technical information to nontechnical customers

·         Excellent technical and problem-solving skills

Benefits

What We Offer

The EarthCam package includes excellent salaries, bonuses, benefits, and constant opportunities for development – designed to create an entrepreneurial, invigorating and satisfying environment. Our benefits include:

·         Health insurance (Single coverage 100% paid for by company)

·         Dental and vision insurance

·         401K Plan (with aggressive company matching)

·         Paid time off, plus paid holidays

·         Regular free breakfasts, lunches and snacks

·         Bicycles to ride around campus

·         Team BBQs and annual company Olympics