Sales Engineer - Deacom ERP

For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It's how business gets done.

Who is ECI?

At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners. But ECI doesn't simply deliver amazing software solutions; we also have an award-winning company culture.

• We offer competitive benefits focused on employee well-being, including paid volunteer time off!

• We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.

• We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work six years in a row.

• Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie).

Come join a worldwide team with a strong culture of inclusion, professional development, and collaboration.

To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered.

ECI is seeking a Sales Engineering Professional to provide ERP software solutions to manufacturing businesses.

Our company is growing and creating excitement in the manufacturing industry with our best-in-class ERP products. We are looking for a Sales Engineering professional with an entrepreneurial mindset to help our customers improve their businesses using a consultative sales approach. We offer a competitive salary with commissions, and an excellent environment for professional growth.

Responsible for demonstrating the Manufacturing division's ERP software and solutions to fit customer needs. Assists the Manufacturing sales team with technical product demonstrations, advice, and understanding the diverse and unique business challenges presented. Presenting in a board room setting and frequent travel are key expectations of this role.

This position is remote within the United States.

Responsibilities:

• Explain and demonstrate the features and benefits of ECI's Manufacturing ERP software to prospects, specifically the Deacom ERP solution.

• Ability to clearly articulate and describe batch-and-process manufacturing operations to include formulation, inventory management, MRP, quality management, and other related processes.

• Actively participate in scoping, discovery, and proposal review sessions with prospects and customers.

• Assist sales teams in identifying and presenting solutions for complex business management processes.

• Comprehend a prospect's technical requirements to determine out-of-box capabilities or identify key requirements for custom development.

• Ability to articulate solution options, associated risk-benefit analysis, solution pros and cons, and suggest process change recommendations.

• Conduct customized and focused product demonstrations in-person or virtually to small and large audiences.

• Communicate effectively and work with cross-functional teams.

• Ability to bring new ideas regarding industry best practices and process improvements using ECI solutions.

• Familiarity with ERP solutions and implementations.

• Meet assigned sales targets, contribute to overall sales growth.

• Serve as a technical liaison between prospects and ECI.

• Interface with product management and development teams regarding feature requests and solution enhancements.

• Coordinate RFx responses to meet required timelines and expectations.

• Support marketing, attend trade shows, support solutions webinars, and create product-focused and informative videos for general consumption.

• Articulate technical requirements and complex business processes in a manner that is easy to understand.

• Maintain technical knowledge, attend certification training, and conduct product training.

Knowledge, Skills, Ability, Education & Experience:

• Minimum of 10 years relevant experience selling and/or supporting software and SaaS solutions.

• Minimum of 7 years of experience navigating and working with ERP software.

• Minimum of 5 years of experience presenting in-person or virtually to large audiences.

• Ability to travel up to 60%

• Self-motivated with a proven track record in software systems and professional services sales.

• Knowledge of cloud solutions, public (AWS, Azure, Google) including private multi-tenant and single-tenant environments.

• Strong interpersonal skills, ability to interface with both technical and nontechnical team members.

• Ability to multitask in a fast-paced presales environment, supporting multiple projects at any given time.

• In-depth knowledge of batch and process manufacturing or requisite experience working for a manufacturer in this environment.

• Understand how a manufacturer operates from "quote to cash".

• Highly dependable, possess good organization and time management skills.

• Excellent written, verbal, and presentation skills.

• BS in an engineering discipline (CS, EE, IE, etc.) or a related field required.

• Must possess strong presentation and communication skills including web-based video-driven sessions.

• Able to communicate professionally, both written and verbal.

• Well organized with the ability to eliminate sales obstacles through creative and adaptive approaches.

• Proficient with Microsoft Office software suite and MS Teams

• Working knowledge with APIs, SQL, and other relational databases.

• Experience with Salesforce.com a plus.

#LI-REMOTE

In addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our "CODE": Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.

Other details

• Job Family Sales

• Pay Type Salary

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