Sales Enablement Program Manager - Field Onboarding Programs (Individual Contributor)

Splunk Denver , CO 80208

Posted 2 months ago

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey!

Role (Individual Contributor)

We are looking for an experienced, highly motivated, efficient, and organized individual to help enhance and drive our rapidly expanding and evolving sales onboarding programs in this new virtual reality we now live and work in. Is this you? If yes then your dream job awaits! In this role you will be responsible for the program that supports both new hire sales employees as well as existing field Splunker's who are new to sales roles.

You are highly collaborative, energetic and accountable. You are also passionate about training and development of sales teams. And lastly you pride yourself in operational excellence and know how to scale learning and the onboarding experience. While this role does not require actual training delivery, you should be a natural leader and collaborator who is comfortable hosting events and managing a virtual classroom when needed.

Responsibilities

  • Design, implement and manage virtual Global Field Onboarding Programs to ramp sales new hires efficiently and effectively across multiple roles

  • Partner with Sales Leadership and Enablement Productivity teams in theaters to identify sales onboarding gaps and gain insights to advise and prioritize existing and future onboarding program development focus areas

  • Oversee development of onboarding paths together with curriculum and instructional design resources that leverage a blended learning model to include virtual classroom, webinars and self-paced learning leveraging conventional and new technologies

  • Craft and manage projects from inception to completion, ensuring that internal and external partners understand scope, responsibilities, and key due dates.

  • Establish key performance indicators to track sales onboarding program efficacy; work with reporting team and Sales Operations team to further develop and maintain important metrics, dashboards, and reporting to make recommendations on onboarding improvements

  • Develop & operationalize a strong feedback loop which captures & prioritizes the metrics needs across onboarding programs.

  • Monitor and measure new hire and new-to-role progress (often through assessment/credentialing/badging status) and incorporate into continuous program improvement plans as well as communicate regular status updates to key partners across Field Enablement, Ops, and Sales Management/Leadership

  • Audit and ensure maintenance of sales onboarding learning paths, resources, and materials

  • Monitor Slack, e-mails, and various online and offline support channels to respond to Sales inquiries

Requirements

  • 8 + years of sales enablement experience in a fast growing software organization

  • Proven track record in managing onboarding program design, development, and deployment successfully with measurable results in fast-paced environments

  • Operational skillset with ability to vision and build scalable, repeatable programs

  • Project management skillset (PMI certified a plus)

  • Ability to represent concepts, vision and objectives and communicate across enablement organizations and SMEs supporting the build of role relevant learning experiences

  • Well-organized; able to manage multiple tasks and results at one time, and prioritize in a high-pressure environment.

  • Collaborative and agile working style and successful at networking and building relationships to support cross team engagement and alignment

  • Experience and familiarity of working with Mindtickle or similar enablement platforms a plus

  • Previous sales (quota carrying) experience a plus

  • We are open to candidates anywhere in the U.S. (preferred East Coast or Central)

  • This is an individual contributor role

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

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Sales Enablement Program Manager - Field Onboarding Programs (Individual Contributor)

Splunk