Sales Enablement Manager

The Sales Enablement Manager will focus on resources, technology, and programs aimed at enhancing the efficiency and overall productivity of the Global Sales organization. Reporting to the Director of Sales Enablement, this role will be responsible for content adoption and related technology administration to drive our go-to-market strategy and field implementation.

Working closely with RevTech teams, this role will also be responsible for driving technology support and adoption as we continue to scale. Collaborating with stakeholders across Sales, Marketing, Product, Training, and other cross-functional teams, this role will conduct needs analyses and propose solutions to address gaps and opportunities for continuous development. Additionally, this position will support internal governance, process improvement, and change management activities in line with our expanding business, utilizing data-driven insights to drive decision-making and achieve optimal results.

What you’ll do Content Enablement: • Ability to understand Digital Realty’s go-to-market strategy to best inform sales content positioning and recommendations to revenue-generating teams. • Develop and implement content governance policies, including processes for content creation, editing, and publishing, and guidelines for organization. • Lead the organization of content libraries by creating and maintaining lists, metadata, and taxonomies to meet business needs. • Design, build, and maintain user-friendly, visually appealing content enablement platform pages and collections that are consistent across the platform. • Collaborate with content creators to organize, tag, and maintain content for easy seller access. • Analyze data, incl. usage and attribution metrics, to ensure that the platform and content enablement strategy effectively drive revenue growth and align with business objectives. • Provide insights and recommendations for improving content performance across teams. Technology Adoption: • Develop and execute change management strategies to support our end users in adopting new technologies and processes. • Serve as the primary point of contact for the sales teams, building strong relationships to facilitate system and process adoption; gather feedback, address inquiries, and provide ongoing support. • Identify potential challenges and proactively address them to minimize resistance and maximize adoption. • Share best practices on how to get the most value from our technology solutions • Monitor sales teams’ usage and adoption metrics to track progress and identify areas for improvement. • Generate regular reports and insights to inform internal stakeholders about the success of technology adoption efforts. • Collaborate with our Product Development teams to gather and document requirements of the end users’ needs and contribute to the ongoing improvement of our offerings. • Work with product owners to prioritize improvements that will have the most impact on our user community. • Generate regular reports and insights to inform internal stakeholders about the success of technology adoption efforts. Sales Engagement: • Act as communication owner providing key updates to the Sales and Marketing Organization via newsletters, bulletins, etc. • Establish consistent communication with Sales and Sales Leadership; gather feedback to uncover opportunities to best support the sales process and sales objectives. • Act as the voice of Sales, engaging internal stakeholder to improve processes, cross-functional knowledge, and provide resources for the Sales teams. • Coach sales team on best use of go-to-market and other enablement materials, positioning, value proposition, audience, competitive etc. • Track and analyze enablement effectiveness to determine readiness and prioritize resources. • Supplement the formal New Hire Training Program with Sales Enablement programs for a holistic approach to the onboarding experience.

What you’ll need • Minimum of 3 years of experience in Sales or Sales Enablement, preferably in the technology industry • Proven track record of scoping, building, and executing integrated content plans, enablement programs, and sales communications. • Demonstrated experience working for a global organization, collaborating with colleagues across multiple time zones. • Familiarity with organizational methodologies for managing large volumes of content, including folder architectures and metadata. • Prior experience with SaaS platform administration or enablement is desired. • Ability to define process improvements, outline strategies, and execute as a hands-on member of the team. • Experience with creating and managing content in the Seismic platform is strongly preferred. • Experience with technical enablement and change adoption. • Knowledge of Sales, Sales Process, and Sales Methodologies and their implementation. • Highly detail-oriented with the ability to review and edit content effectively. • Self-starter with a strong work ethic, able to thrive in a growth environment while maintaining a positive, solution-oriented attitude. • Strong interpersonal skills with the ability to forge cross-departmental relationships, lead projects with diverse teams, and influence decision-making with senior-level audiences. • Intrinsically motivated learner who takes a hands-on approach with new tools. • Critical thinking, analysis, troubleshooting, and problem-solving expertise. • Creative thinker who can brainstorm and challenge the status quo with new ideas. • Exceptional verbal, written, and presentation communication skills. A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 28 countries on six continents.