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Sales Enablement Manager, Emea (Contract)

Expired Job

Zendesk New York , NY 10007

Posted 3 months ago

The Sales Enablement Manager, EMEA will lead enablement strategy and operations for the go to market organisation in the EMEA region.

This person should be very familiar with all roles involved in the full sales cycle including go to market Partners and the enablement needs that exist for each. As well as supporting global initiatives, this individual will have responsibility for the successful creation, implementation and measurement of EMEA specific initiatives per quarter.

This person should be a self-starter who has experience in sales enablement and can easily earn the credibility of quota-carrying sales employees. This person should be interested in pushing the envelope on how to change the way new sales reps are educated and how they approach key sales activities.

The successful individual should be comfortable with a dynamic, fast paced environment and be capable of crafting their own path when required.


  • Working with key stakeholders to assess regional needs

  • Reporting directly to the Senior Director of Global Field and Marketing Enablement with regular communication and updates on EMEA Enablement activities

  • Cross functional collaboration, in particular with Sales Operations, Marketing, Product Marketing, HR and L&D to ensure successful development of the GTM org

  • Successful roll out of global enablement initiatives in region in conjunction with the global Sales Enablement team

  • Developing, gaining alignment on and executing a quarterly strategy for major and minor enablement initiatives for the EMEA region and keeping the global team fully informed of EMEA pilot details for global leverage

  • Managing one direct report with a focus on the GTM Onboarding program

  • Management of the successful operation of ongoing programs such as Onboarding

  • Content design for EMEA specific projects

  • Facilitation of enablement programs to a multitude of audiences and tenures

  • Develop new and innovative ideas to solve complex business issues


  • 5-10 years experience in Sales Enablement and / or Sales

  • Excellent stakeholder management capabilities across multiple regional and global functions and multiple levels from Manager to Senior VP

  • Strong project management and organisational skills, ability to manage multiple large scale projects in tandem

  • Proven experience with adult learning principles and course design techniques (1) design; (2) build; (3) run/manage the program; (4) measure and report on success metrics

  • Excellent facilitation and presentation skills across a range of learner tenures from individual contributor to vice president

  • Direct people management skills with a focus on coaching and mentoring others

  • High energy, charismatic, and innovative

  • Proven creative thinker that independently generates and executes on innovative ideas for how to engage learners

  • Strong sense of responsibility and initiative

  • Solid oral and written communication skills


The best customer experiences are built with Zendesk. Zendesk's powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at

Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion ( in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information.

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Sales Enablement Manager, Emea (Contract)

Expired Job