Sales Enablement Manager

Carbonite Boston , MA 02298

Posted 8 months ago

Carbonite is hiring an experienced sales enablement manager who can lead our global sales and channel enablement program, creating materials, managing the process, driving engagement and tracking success of the program. The growth in our portfolio and the diversity of our sales team has made it imperative that Carbonite invest in a central sales enablement function that spans our geographies and ensures consistent, complete and effective sales training throughout the year.

The Sales Enablement Manager will lead the enablement function, working with the team in portfolio marketing, sales operations, channel operations and the sales leadership to build and execute an industry-leading sales training curriculum.

We're seeking an individual who enjoys collaborating with sales teams, is eager to put in place a structured approach to training and can both engage peers to generate the content and refine it to ensure it's consumable by everyone from business development reps to enterprise sellers. Carbonite is a high-performance environment where collaboration is welcomed, initiative is rewarded, and accountability is expected.

Specific Objectives & Responsibilities

Your First Three Months:

  • Establish a curriculum to on-board and maintain currency of the training program.

  • Deliver initial sales enablement training live and remotely on an ongoing basis to our sales team and channel, according to the structure outlined.

  • Ensure participation and certification from all sellers, tracking progress and rectifying areas of concern.

  • Cultivate relationships with the global sales leaders, as well as select sales reps, sales operations, channel operations, marketing and product management.

  • Cooperate with technical enablement efforts to ensure synergy and consistency.

  • Drive growth in deal size and win rates.

Three to Six Months and Beyond:

  • All of the above, plus;

  • Structure and deliver or coordinate the delivery of quarterly enablement, as well as new-hire onboarding according to the structure outlined

  • Create a plan for extending internal sales enablement into external channel enablement

  • Extend initial sales enablement to a broader set of capabilities, beyond our core solutions

  • Identify areas where online, packaged enablement would expedite the delivery of materials, while maintaining effectiveness

Key Challenges to Overcome

  • Creating an enablement program, from a very early stage.

  • Becoming facile with the products and their key benefits.

  • Build relationships with our sales and channel operations teams to help create and communicate sales process and execution content.

  • Develop strong rapport with our often-remote sales leadership.

What will make you successful at Carbonite:

  • A track record of good judgment and decision-making in positions with significant responsibility.

  • Highly autonomous and able to independently identify high value projects and drive them completion.

  • Demonstrated leadership capability in cross-functional team environments.

  • Having and being able to articulate/defend an informed opinion on important topics.

Skills & Experience:

  • 5 years' of experience in Sales Enablement and/or training, preferably at a technology organization.

  • Leadership is a key attribute of a better candidate. And effective leadership is based on knowledge, respect, and impact; it isn't assigned.

  • You can work effectively across functions (Marketing, Sales) and organization levels (executives, peers, individual contributors).

  • Demonstrated success in coaching and mentoring salespeople.

  • You possess excellent communication, facilitation and negotiation skills.

  • A sense of humor gets you bonus points. At Carbonite we believe work should be rewarding!

Carbonite provides a complete Data Protection Platform for businesses and the IT professionals who serve them. From backup and disaster recovery to data migration, high availability and endpoint protection, our flexible solutions can be tailored to meet the data protection needs of any business.

Carbonite solutions are strengthened by our outstanding team members and through strategic acquisitionslike our purchase of leading endpoint protection provider Mozy Inc., and high availability specialist DoubleTake Software. Our laser focus on security and our track record of meeting customers' unique requirements are two more reasons why businesses around the globe depend on Carbonite.

Carbonite is made up of over 1,000 smart and dedicated individuals who work at locations all over the world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit. With our robust Data Protection Platform, we are well-positioned in a rapidly growing market. We're currently looking for talented people to join the Carbonite team both in the U.S. and globally. Are you ready to grow with us? #LI-DC1

Carbonite, Inc. is an equal employment opportunity and affirmative action employer does not discriminate based upon race, color, religion, sex, national origin, age, genetic information, gender identity or expression, sexual orientation, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. Upon request, accommodations will be made available during the recruitment process for applicants with a disability. If you require accommodations, we will work with you to provide or arrange for the provision of suitable accommodation wherever possible. All qualified applicants are encouraged to apply.

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Sales Enablement Manager