Love to dine out? Passionate about the industry and helping restaurants succeed? Yelp Reservations and Yelp Nowait are powerful tools for amazing dining experiences. Our reservation and waitlist platform reaches and engages diners with an unforgettable experience on the largest restaurant discovery platform on the planet. Whether you're planning a night out in two weeks or 20 minutes in advance, our mission is to empower diners to browse and book a table at a restaurant they will love.
As a Sales Development Representative, you will work directly with our leadership team across several departments as a critical function within our fast growing sales organization. Sitting at the top of our sales funnel, you will be interacting with restaurant owners to understand their needs, the competitive landscape and key stakeholders. Often as the first point of contact for potential customers, you will also be tasked with making a great first impression on restaurant owners and clearly articulating the value proposition of Yelp Reservations and Yelp Waitlist.
Based on performance, this role is a launching point into several different career paths within the Yelp Restaurants organization. As an SDR, you will be exposed to departments such as sales, marketing, product, and business analytics. If you're looking for a career (not a job), at a company that's invested in your personal development, a solid compensation package, great training, and have a passion for the restaurant industry, we know just the place.
Researching the restaurant industry, identifying key stakeholders and establishing a fit for a Yelp Restaurants product
Initiating first point of contact with potential Yelp Restaurant partners
Vetting out the hottest and newest restaurants in our top markets
Analyzing data to optimize sales efficiency
Coordinating closely with the sales organization to create opportunities for the sales team, including setting appointments with key decision makers
What We Are Looking For in You
You have an appetite for learning! You're keen on turning training and feedback into action and continuous self-improvement
You are committed to a high standard of integrity and work ethic
You are an effective communicator through verbal, written, and face-to-face interactions
You have a strong attention to detail, and are able to listen with the intention of relying important information across several business units
You are genuinely curious about people, local restaurants, and are passionate about the growth of the restaurant industry
You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option
Bachelor's degree or 1-2 successful years in sales experience within the restaurant industry
Experience with restaurant technology (reservation systems, waitlist systems, front-of-house mgmt tools) is a plus
Excellent communication skills both in person and over the phone
Computer and email proficiency
Salesforce or similar CRM knowledge is a plus
Positive attitude and a drive to win
Ability to effectively prioritize tasks and manage time within a fast-paced environment
Training and Development
Learn the competitive landscape of the Yelp Restaurants products
Gain extensive knowledge of the industry's leading CRM tool, Salesforce
Learn how to communicate with key stakeholders in the restaurant industry and within the Yelp Restaurants organization
Exposure and active interactions with marketing, product, finance, business analytics, etc
Effective your first day: Full medical, vision, and dental (100% paid employee-only coverage)
15 days PTO and 11 paid holidays (per year)
6 weeks paid parental leave plus up to 6 weeks paid pregnancy disability leave
Monthly wellness subsidy
Access to fully stocked Yelp kitchens
Flexible spending account
401(k) retirement savings plan with up to $3,000 matching per year
Employee stock purchase plan
Think you have what it takes to be a Sales Development Representative at Yelp Restaurants? Send us your cover letter and resume today. Don't forget to keep it useful, funny, and cool!"
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