Sales Development Representative, Yelp Restaurants

Yelp Inc. San Francisco , CA 94118

Posted 1 week ago

Love to dine out? Passionate about the industry and helping restaurants succeed? Yelp Reservations and Yelp Nowait are powerful tools for amazing dining experiences. Our reservation and waitlist platform reaches and engages diners with an unforgettable experience on the largest restaurant discovery platform on the planet. Whether you're planning a night out in two weeks or 20 minutes in advance, our mission is to empower diners to browse and book a table at a restaurant they will love.

As a Sales Development Representative, you will work directly with our leadership team across several departments as a critical function within our fast growing sales organization. Sitting at the top of our sales funnel, you will be interacting with restaurant owners to understand their needs, the competitive landscape and key stakeholders. Often as the first point of contact for potential customers, you will also be tasked with making a great first impression on restaurant owners and clearly articulating the value proposition of Yelp Reservations and Yelp Waitlist.

Based on performance, this role is a launching point into several different career paths within the Yelp Restaurants organization. As an SDR, you will be exposed to departments such as sales, marketing, product, and business analytics. If you're looking for a career (not a job), at a company that's invested in your personal development, a solid compensation package, great training, and have a passion for the restaurant industry, we know just the place.

Key Responsibilities

  • Researching the restaurant industry, identifying key stakeholders and establishing a fit for a Yelp Restaurants product

  • Initiating first point of contact with potential Yelp Restaurant partners

  • Vetting out the hottest and newest restaurants in our top markets

  • Analyzing data to optimize sales efficiency

  • Coordinating closely with the sales organization to create opportunities for the sales team, including setting appointments with key decision makers

What We Are Looking For in You

  • You have an appetite for learning! You're keen on turning training and feedback into action and continuous self-improvement

  • You are committed to a high standard of integrity and work ethic

  • You are an effective communicator through verbal, written, and face-to-face interactions

  • You have a strong attention to detail, and are able to listen with the intention of relying important information across several business units

  • You are genuinely curious about people, local restaurants, and are passionate about the growth of the restaurant industry

  • You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option


  • Bachelor's degree or 1-2 successful years in sales experience within the restaurant industry

  • Experience with restaurant technology (reservation systems, waitlist systems, front-of-house mgmt tools) is a plus

  • Excellent communication skills both in person and over the phone

  • Computer and email proficiency

  • Salesforce or similar CRM knowledge is a plus

  • Positive attitude and a drive to win

  • Ability to effectively prioritize tasks and manage time within a fast-paced environment

Training and Development

  • Learn the competitive landscape of the Yelp Restaurants products

  • Gain extensive knowledge of the industry's leading CRM tool, Salesforce

  • Learn how to communicate with key stakeholders in the restaurant industry and within the Yelp Restaurants organization

  • Exposure and active interactions with marketing, product, finance, business analytics, etc


  • Effective your first day: Full medical, vision, and dental (100% paid employee-only coverage)

  • 15 days PTO and 11 paid holidays (per year)

  • 6 weeks paid parental leave plus up to 6 weeks paid pregnancy disability leave

  • Monthly wellness subsidy

  • Access to fully stocked Yelp kitchens

  • Flexible spending account

  • 401(k) retirement savings plan with up to $3,000 matching per year

  • Employee stock purchase plan

Think you have what it takes to be a Sales Development Representative at Yelp Restaurants? Send us your cover letter and resume today. Don't forget to keep it useful, funny, and cool!"

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include "Playing Well With Others" and "Authenticity."

We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

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Sales Development Representative, Yelp Restaurants

Yelp Inc.