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Sales Development Representative (Sdr)

Expired Job

Customer Service Associates Austin , TX 78719

Posted 3 months ago

Sales Development Representative (SDR)

Expectation for all Associates: Supports the company's mission, vision, and values by exhibiting the following traits: Trust, Respect, Accountability, Innovation, Teamwork, and Servant Spirit. These TRAITS provide a reference for CSA Service Solutions, LLC (hereafter referred to as CSA) associates to continually return to as a guide for decision making and a unifying standard for setting priorities and taking action.

Position Summary:
CSA Service Solutions is seeking a talented and competitive Sales Development Representative that thrives in a changing, exciting environment. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. This is a full-time position in our Corporate Offices (Austin, TX). The ideal candidate has a bachelors degree with two to five years of telemarketing / inside sales experience delivering quality (education, law enforcement, business, healthcare, and or business) leads to highly motivated sales teams.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to assist individuals with disabilities to perform these essential functions. The job duties include, but are not limited to:

  • Achieve monthly lead quotas

  • Conduct a large volume of outbound calls (100+ daily) to customers and prospects to gather information and initiate the first step in identifying those interested parties in learning more about the companys products and services

  • Respond to inbound customer emails inquiring about our services

  • Send outbound customer emails for the purpose of lead generation

  • Familiarity with LinkedIn functions related to business development

  • Comfortable with Constant Contact

  • Daily integration with CRM to adopt accounts, leads, contacts, and opportunities according to sales department best practices, policies, and procedures

  • Week day outbound calling from 8-5pm only, full time position with no weekend hours

  • Outside travel is not required in this position

  • Accomplishes department and organization goals by accepting ownership for completing new and different requests

  • Maintains and improves quality results by following standards; recommending improved policies and procedures

  • Keeps team informed of all activity, including timely preparation of reports


BA/BS degree or equivalent experience preferred

Other Skills and Qualifications:

  • 2+ years of minimum lead generation experience using the phone, email, and social media platforms Passion for finding and identifying those who want to learn more

  • Results-driven, self-starter, persistent, highly motivated to increase earnings despite rejection

  • Good verbal and written (email) communications skills

  • Dynamic telephone presence

  • Exceptional follow up

  • Proficiency with Gmail, Outlook, Microsoft Products

  • Must have experience with SalesForce

  • Familiar with telephone automation tools like Powerdialer, automated dialing systems (do not currently have one in place at this time)

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Sales Development Representative (Sdr)

Expired Job

Customer Service Associates