Sales Development Representative, Nexa

Description

About Nexa:

Nexa, an EverService company, is a leading provider of 24/7/365 tech-enabled services to over 5,000 companies across the US through its three brands: Nexa Receptionists, Alert Communications, and Nexa Healthcare (collectively “Nexa”). Our solutions include phone answering, live chat, text, message taking, lead generating, lead qualification, web lead response, and email services to clients in legal, healthcare, home & commercial services, real estate, property management, retail as well as other professional industries. We leverage proprietary technology to integrate into customers’ software applications to help our clients expand marketing reach, increase sales, enhance customer service, and reduce costs.

Summary of Position:

Reporting to the Director of Sales, the Sales Development Representative (SDR) will be responsible for generating new business opportunities by contacting and qualifying potential customers. Key responsibilities include prospecting, cold calling, and scheduling product demonstrations for our Account Executives. The ideal candidate will possess strong communication skills, sales acumen, and the ability to thrive in a collaborative, target-driven environment.

Requirements

• Achieve daily, weekly, and monthly sales targets
• Attend and actively participate in sales team meetings
• Set personal sales goals and contribute to team strategy development
• Research potential prospects and generate new leads
• Engage potential customers via phone and email to introduce company offerings
• Schedule qualified prospect demos for Account Executives
• Prepare and send tailored quotes and proposals to targeted prospects
• Utilize CRM and sales software to manage the sales process efficiently
• Maintain and update the CRM database with accurate prospect information
• Collaborate effectively in a team-oriented office environment

Requirements:

• Basic college degree required, preferably in Business, Marketing, or a related field
• 2+ years of proven sales experience, demonstrating a track record of meeting or exceeding sales targets preferably within home services, legal and/or healthcare verticals
• Exceptional customer service skills, with the ability to understand and address customer needs effectively
• Strong verbal and written communication skills, capable of clearly articulating value propositions to prospects
• Excellent communication and presentation skills
• Hands-on experience with Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM and sales software programs
• Excellent negotiation skills, with the ability to navigate complex sales situations and close deals successfully
• Strong problem-solving skills, capable of identifying challenges and providing effective solution
• Experience SalesForce.com required, including managing leads, tracking progress, and generating reports
• Required to work onsite at our Phoenix, AZ office, Monday through Friday

Benefits

We’ve got you covered: 

EverService is proud to offer a variety of benefits to support employees and their families, including: 

• Medical/Vision, Dental, Retirement 
• Life Insurance 
• Sick Time 
• Paid Time Away (PTO) 

About EverService Holdings, LLC:

EverService is a global provider of tech-enabled business solutions for companies of all sizes, helping them to grow and scale with digital marketing, website design & development, scheduling & booking services, 24/7 answering services, inbound & outbound sales, live virtual receptionists, client & patient intake, and IT services. The company focuses on end-to-end solutions specialized for the legal, medical, home services, retail and technology industries integrated with clients’ CRM, EHR and operational systems. EverService goes to market with vertically integrated, industry-leading brands including Alert Communications, Blue Corona, Nexa Receptionists, Mid-State Communications, Client Chat Live, Mainline Telecommunications, Nexa Healthcare, RYNO Strategic Solutions, iLawyer Marketing and Strike Healthcare. For more information, visit EverService at https://everservice.com/

This job description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.