Sales Development Representative

Mailgun San Antonio , TX 78205

Posted 1 week ago

Mailgun is looking for an energetic, tech-savvy, and creative individual to join our exceptional sales and marketing team. As a Sales Development Representative, you'll be instrumental in responding quickly to inbound leads and serving as the customer's first impression of Mailgun. You'll also have opportunities to assist our Marketing, Customer Experience, and Sales teams as needed and gain additional experience in the field of your choice. Mailgun has a fast-growing customer base which ranges from startups to enterprise corporations in a multitude of verticals.


Responsibilities

  • Respond with lightning speed to inbound leads
  • Collaborate with Sales team members to effectively schedule demos with a high rate of conversion
  • Become an expert in the SaaS and be able to answer initial questions from sales prospects
  • Learn, define, and share best practices in the performance management process with customers
  • Be the voice of customers, advocate for their needs, and collaborate with Engineering to inform the product roadmap
  • Develop a trusting relationship with customers. Respond to and resolve inbound support issues post-implementation
  • Identify and make recommendations for ways to improve our processes, tools, and materials to enhance the customer experience
  • Assist Marketing with testing, execution, and reporting on lead quality
  • Work closely with a dynamic group of companies in our investment portfolio

Requirements

  • Highly collaborative, proactive, and curious self-starter who's always interested in learning
  • Strong written communication skills
  • Extremely, extremely organized
  • Works well on a small team and across departments in a fast-paced startup environment
  • Ability to manage multiple priorities and tasks simultaneously
  • Bachelor's degree strongly preferred
  • Preferred - Experience with Hubspot, Salesforce, or other CRM and/or Google Apps

Benefits

  • 5+ weeks PTO (treat yo self)
  • 8 paid holidays
  • 100% Medical coverage for employees
  • Life insurance
  • Exclusive Golds Gym membership discounts
  • 12 weeks paid Maternity Leave for birth mothers
  • 4 weeks paid Parental Leave for parents, including through adoption or foster care
  • 401k with employer match
  • 24/7 parking for downtown San Antonio office
  • Limitless supply of Topo Chico in the San Antonio Office
  • Weston Centre Member Card for exclusive restaurant & hotel discounts in San Antonio
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Sales Development Representative

Mailgun