Sales Development Representative

Husqvarna Aktiebolag Charlotte , NC 28201

Posted 2 weeks ago

The Sales Development Representative manages Husqvarna's business relationship with a defined set of customers and prospective geography while achieving assigned financial and activity goals. As part of the Business Partner Team (BPT) candidate will work independently with minimal supervision, retaining and growing assigned business by positioning the Husqvarna full line of product solutions and providing great customer sentiment from current customers. BPT members primarily interact with telephone and remote technologies with customers and prospects, though occasionally may be required to travel 10% in order to meet with customers or attend events.

What You Need to Know:

  • Manage a territory of accounts through value-added insights and development of strategic growth plans while maintaining measured, positive customer sentiment in significant revenue segment of the US Dealer Sales Operations.

  • Nurture and retain existing customers through outbound and inbound calls to select assigned North American independent dealers, regularly exercising independent discretion to specific opportunities and pipeline management

  • Apprise customers of Husqvarna programs and offerings, and manage all customer-impacting communications with assign accounts, maintaining CRM activity records

  • Build pipeline by identifying, prioritizing, and closing on opportunities in assigned accounts and prospects, applying creative approaches, remotely.

  • Collaboratively drive sales across sales channels and sales profiles, specifically NA Dealer Regional and Territory Sales Managers. Special lead generation and other projects supporting the Omni Sales Organization and Channels.

  • Manage customers' satisfaction and service delivery standards by proactively monitoring service, anticipating potential problems, and resolving complex issues.

  • Assists with customers outside the assigned account base when required. This may include temporary assignment to open sales territories.

  • Expert knowledge of Husqvarna products and solutions, maintaining a continued passion for learning and persuading customers on program and product.

  • Prioritize activities to optimize highest-value customer interactions, while meeting for activity goals and service standards.

What We Are Looking For:

  • Associate's degree in business or a related field, and two years of inside/outside sales experience or five plus years' experience in inside/outside sales. Bachelor's degree preferred.

  • Strong communication skills both internally and externally through a wide array of mediums to connect with existing and prospective customers .

  • Experience in a customer facing role such as customer success, customer service, sales, or solution development.

  • Demonstrated success in a prior role demanding initiative, organizational skills, and performance-based productivity goals and multi-tasking with vast number of accounts

  • Intermediate level proficiency with Microsoft Office software, as well as the ability to learn and master other in-house programs that track sales and customer relations

  • Experience working with CRM and other sales technology tools preferred and prefer face to face video and call interactions both internally and externally

Husqvarna provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Last date to apply:

We are continuously accepting applications


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