Sales Development Rep

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Description

FranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline operational performance. FranConnect customers span all sizes, growth phases, and industries and they grow 44% faster on average than the broader franchising market. Backed by private-equity investor Serent Capital, FranConnect is headquartered in Herndon, Virginia, with global offices in Australia, India, Colombia and Canada. For more information on FranConnect, visit www.franconnect.com.

We are looking for a highly motivated Sales Development Representative interested in accelerating their career in sales by joining a winning team. You'll do the important work of identifying, qualifying and engaging buyers from our target markets to help our Account Executives generate sales pipeline and turn leads into FranConnect customers.

This role requires a significant amount of outbound prospecting activity, so we need someone who is proactive and eager to win. You must be comfortable making 400-500+ cold calls per week.

Day-to-day, you'll work closely with our Marketing and Sales teams to qualify inbound leads and prospect outbound to our target markets via phone, email, and social media.

Principal Duties and Essential Responsibilities

• Meet or exceed monthly, quarterly and annual quota of discovery calls scheduled and opportunities generated.

• Proactively generate new, high-quality sales-ready prospects for the sales team through heavy outbound prospecting initiatives.

• Use sales automation technologies to communicate our value proposition, engage our audience, and execute scalable outreach campaigns across multiple channels (email, cold calling, social, etc.)

• Schedule discovery meetings for the sales team, learning about the sales process along the way.

• Help identify and engage relevant prospects at key accounts within our target markets.

• Provide prompt phone/email follow up to inbound leads, help with qualification, and properly document and track all activity in our CRM.

• Work cross-functionally to partner with the Marketing team to execute and support demand generation campaigns.

• Advance your sales by learning effective communication skills and engaging with executive-level decision-makers.

• Continuously develop a knowledge base of our product and pricing; stay abreast on industry and market trends and opportunities; and understand who our competitors are.

Requirements

FranConnect offers a hybrid schedule. We are remote Monday/Friday, and work in-office at the Herndon, VA HQ Tuesday/Wednesday/Thursday.

• 1 to 3 years of SDR/BDR or customer service experience required with a strong desire to advance your sales career; prior B2B Sales experience a plus.

• Proven cold-calling experience; ability to articulate cold calling framework/methodology.

• Hunter-mentality and driven by a need to perform and exceed metrics.

• Demonstrated sales productivity skills a plus (CRM, organization, forecasting, attention to detail).

• Ability to build trusting relationships with others (colleagues and clients).

• Goal-oriented nature.

• Bachelor's Degree a plus.