Sales Department Manager

This individual will provide leadership in motivating, managing, and evaluating the sales team members. They will develop and implement the sales plan and maintain a customer relationship process in an effort to achieve lasting brand and store loyalty.

$85000 - $110000 / year

Compensation & Benefits:

• 100% bonus potential

• Comprehensive benefits package

• Company vehicle

• Training and development, as well as opportunities to grow within the organization

Specific Duties Include:

• Demonstrate leadership in all aspects of the store.

• Direct and motivate a professional sales team to accomplish the company's objectives.

• Manage the activity in S2, expense reporting, and cross-functional reporting (i.e. service, parts, etc.).

• Accountable for ensuring all RDO Equipment Co. policies and procedures are followed within the store.

• Advise sales team throughout the sales process, including but not limited to prospecting and closing; performing research and acquiring information on target customers; developing goals, quotas, and forecasts; analyzing sales statistics; and developing sales campaigns.

• Coach and mentor sales team on the following topics; including but not limited to needs/features/benefits, closing, time and territory management, negotiating, product knowledge, productivity, and gross margin.

• Create and monitor annual sales department benchmarks and budget, in alignment with the organization's financial and operational objectives.

• Ensure customer satisfaction. Work with the sales team to know the customer's current and future expectations and work with all store departments to resolve customer concerns.

• Lead the sales team to effectively understand and use manufacturers' products and programs to attain acceptable market share levels.

• Manage inventory and assets.

• Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.

• Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.

• Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long-term relationships with customers.

• Ensure that the company/location reputation and image in the community is consistent with RDO Integrated Controls Core Values, and that business relationships with all stakeholders are not compromised.

• Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.

• Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.

• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.

• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.

• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.

• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

• Previous supervisory/management experience

• Industry and/or heavy equipment retail sales experience

• Solid understanding of local market conditions

• Excellent customer service skills

• Excellent oral and written communication skills

• Strong