Sales & Customer Service Coordinator

We are passionate about your Career!

Volt is immediately hiring for a Sales and Customer Service Coordinator in Anaheim, CA. $21-$25 per hour.

As a Sales & Customer Service Coordinator you will:

• Develop customer support strategies to enhance overall service quality.

• Prepare accurate and timely sales quotations for potential customers.

• Process customer orders efficiently and accurately

• Coordinate with various departments (Finance, Production, Shipping, and Quality) to ensure seamless order processing and customer satisfaction

• Coordinate the gathering and provision of technical documentation for vendor approvals and large bid submissions.

• Manage records of all orders and handle Return Merchandise Authorizations (RMAs).

• Monitor company on-time shipping metrics and take corrective actions as necessary.

• Collaborate with production and shipping departments to resolve any issues affecting order fulfillment .

• Generate reports and analyze sales metrics to support decision-making processes.

• Perform additional tasks and assignments as required.

This is a full time- Direct Hire opportunity.

The ideal candidate will have:

• Strong customer service skills and communication skills

• Technically and Audibly inclined

• Able to work independent and with teams

• Familiar with with monthly reporting

• Able to handle 100+ emails/day and able to work with various countries and different time zones

• Background in Fire Safety, Flame detection, working with gas/fire

• Background in Sales & Customer Service

Pay rate: $21-$25.00 per hour

• Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Job ID : 423124