Sales & Customer Service Associate

Massage Envy Royal Palm Beach , FL 33411

Posted 2 weeks ago

Overview

Are you a sales and customer service superstar? If the answer is "yes," we want you on our team at Massage Envy of Royal Palm Beach*! Massage Envy is the nation-wide leader in Massage and Skincare, and as a Sales Associate at our location you'll have a meaningful role to play as you help clients understand the benefits of regular massage, skin care and stretch services, assist with the growth and retention of our client base, and connect clients with retail products that improve the services they receive.

Here's what's in it for you:

A healthy compensation plan that rewards your hard work with $14.00 per hour, plus enhancements bonuses, membership sales bonuses, and gift card sales bonuses. Our pay structure ensures that your hard work is fully appreciated with appropriate compensation.

Benefits that help you take care of yourself including health and dental insurance plans with a 50% employer contribution after 60 days, as well as a 401k with 4% employee match after 1 year. Training to help you grow and refine your sales and customer service skills. Opportunity for growth within the company.

What We'll Accomplish Together

As a team, we're committed to delivering an excellent experience every time and growing our member base. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:

Selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations. Meeting/surpassing goals that are set by your Management team and being open to learning new skills - all training is provided in-house and is beneficial to you and your income.

Providing outstanding customer service. Promoting the value of total body care by educating clients on new and expanded services Driving member retention through outreach via phone and email to current members. Bilingual (English/Spanish) a plus, but not a requirement.

What it Takes to Succeed

We're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products -Previous sales experience is a must! Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.

Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience. Great teammates who can work well with others in a fun and fast-paced environment.

We believe our differences make us better. We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

  • Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
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Sales & Customer Service Associate

Massage Envy