Sales & Customer Service Associate

Massage Envy Jacksonville Beach , FL 32240

Posted 2 weeks ago

Overview

Do you love helping others?

Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Jacksonville Beach. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Jacksonville Beach franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

  • Help clients understand the benefits of regular massage, skin care and stretch.

  • Establish relationships with members and guests to grow and retain a client base.

  • Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

  • Benefits that help you take care of you including:

  • Full-time, flexible scheduling

  • Sales Incentives

  • Paid vacation accrual after 8 months of good standing employment.

  • Employee massages, facials and Murad products at deep discount.

  • Employer subsidized health insurance, dental, vision, and flex spending accounts available

  • 401k with employer match

  • Employee Referral Program.

  • Annual raises and incentives based on performance.

  • Internal employment growth opportunities.

  • Opportunity to participate in charitable activities supported by our SPA, including the Ronald McDonald House of Jacksonville, Habitat for Humanity, Cancer runs/walks, military support groups, autism and breast cancer golf tournaments, Humane Society programs, Dreams come true, Arthritis foundation, etc.

  • A healthy compensation plan that rewards your hard work with a starting pay of $10 per hour with raise opportunities, a strong commision and bonus program, and incentives. On average, our best selling Associates averaged $12-$13 per hour.

  • A dynamic, energizing environment where you're consistently challenged, never bored.

  • Training to help you grow and refine your sales and customer service skills.

What We'll Accomplish Together

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:

  • Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.

  • Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.

  • Driving member retention through outreach via phone and email to current members.

  • Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.

  • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

What it Takes to Succeed

We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

  • Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.

  • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing).

  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.

  • Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.

  • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.

  • Great teammates who can work well with other in a fun and fast-paced environment.

  • Supporters of total body care with a general knowledge of massage and skin care services.

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.

  • Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal Lead Sales Associate

Leslie's Pool Supplies

Posted Yesterday

VIEW JOBS 4/21/2019 12:00:00 AM 2019-07-20T00:00 Are you passionate about joining an organization with an 85% internal promotion rate and rapid company growth? Are you self-motivated; enthusiastic and winning is your only option? Are you a visionary, willing to learn and get a kick out of a new challenge? Whether you are looking for a summer job or ready for your next career move, this is the place for you. Job Scope As the Seasonal Lead Sales Associate you will assist in supporting the Store Manager in all facets of retail operations to ensure the store is meeting or exceeding all expectations. Day-to-Day You will assist by conducting water analysis and mechanical repairs You will use the POS register to assist customers in sales transactions You will strive to maintain a welcoming store environment You will assist with merchandising and inventory control You will have opening and closing store responsibilities that may include the delivery of daily bank deposits You will be a key holder with opening/closing responsibilities High School Diploma or Equivalent, or currently attending High School Must be 18 years of age Ability to complete required training Provide exceptional customer service Ability to lift 50 lbs. Must have reliable transportation Our Retail Team consists of talented pool professionals and sales associates that strive to provide expert assistance to our customers in maintaining and improving their pools and spas. We are the most reliable and trusted in the industry. Many of our team members began their careers in entry level roles and have advanced to high level management positions. Since 1963, we have aimed to deliver quality products through superior customer service. As a steadily growing organization, with a presence in 35 states, we recognize that the most critical component to our continued success is our people. And as such, there is nothing we value more than the development and growth of our team. Our internal promotion and advancement structure is unsurpassed: the vast majority of all open management positions are filled from talent within our company. Company Mission Statement; We are committed to being the world-class authority in pool and spa care, supported by our dedication to offer the best value across all channels and the highest quality of customer service, delivered through knowledge, integrity and friendliness. Leslie's Core Tenants; Passion for Sales Growth, Superior Customer Service, Operational Excellence, A Great Place to Work, Value-Centric and Continuous Improvement. We offer our team competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer. What are you wading for? Your career is here! ind123 Leslie's Pool Supplies Jacksonville Beach FL

Sales & Customer Service Associate

Massage Envy