Sales & Customer Service Associate Full-Time

Massage Envy Metairie , LA 70004

Posted 1 week ago

Overview

Do you love helping others?

Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Veterans. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Veterans franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

  • Help clients understand the benefits of regular massage, skin care and stretch.

  • Establish relationships with members and guests to grow and retain a client base.

  • Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

  • Benefits that help you take care of you like a 401k plan and health, dental, vision, and ancillary insurance programs.

  • A healthy compensation plan that rewards your hard work with paid vacation, monthly bonuses, and commissions.

  • A dynamic, energizing environment where you're consistently challenged, never bored.

  • Training to help you grow and refine your sales and customer service skills.

What We'll Accomplish Together

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:

  • Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.

  • Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.

  • Driving member retention through outreach via phone and email to current members.

  • Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.

  • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

What it Takes to Succeed

We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

  • Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.

  • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing).

  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.

  • Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.

  • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.

  • Great teammates who can work well with other in a fun and fast-paced environment.

  • Supporters of total body care with a general knowledge of massage and skin care services.

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.

  • Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lead Customer Service Representative Full Or Part Time

Circle K Stores, Inc.

Posted 6 days ago

VIEW JOBS 12/11/2018 12:00:00 AM 2019-03-11T00:00 Job Description Circle K is a great place to work! Here is why: We know that you can work anywhere. However, working at Circle K is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining Circle K means joining a team that is devoted to you! Minimum Qualifications High School diploma or GED preferred. Experience in retail sales preferred. Ability to work in the conditions described below. Ability to perform essential duties and physical functions described below. Ability to work as scheduled, and arrive at the job store on time. Ability to communicate (orally and in writing) in English. Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide).Essential Duties Provides prompt, courteous customer service and resolves customer issues on shift. Provides training assistance to new Customer Service Representatives. Performs shift supervision. Completes all store merchandise build-to's May complete a grocery order and delivery. May provide direction for managing the fast food service area of the store. Knows the gasoline pricing strategy for the store and changes gasoline prices correctly. Inspect store facilities and equipment for safety, cleanliness, and proper working order. Contacts maintenance for repair when needed. Receives and verifies vendor deliveries. Controls merchandise, cash shortages, and other selling expenses. Assists in maintaining proper inventory levels and shift audits. Assists new applicants with application process. Performs all duties with minimal supervision. Attends job-related meetings (may be required to work irregular hours) Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold. Performs multi-function operation of fuel console, lottery machine, money order machine, telecom transactions, etc. Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment at store. Complete daily store reports and other duties as assigned by the Store Manager.Working Conditions Perform approximately 95% of all work indoors, but will be required to work outside to clean parking lots, gas pumps, take out garbage, etc. Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer. Exposure to occasional noise. Work with minimum direction and periodic supervision.Physical Functions Ability to stand and/or walk for up to 8 hours. Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels). Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level (i.e., to replenish fountain syrups). Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck). Ability to bend at waist with some twisting up to one hour of workday. Ability to grasp, reach and manipulate objects with hands up to all day. (This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs).THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFC REQUIREMENTS OF THE JOB.NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to employees. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish Store Information Store 2700467 330 Veterans BlvdMetairie, Louisiana 70005 Circle K Stores, Inc. Metairie LA

Sales & Customer Service Associate Full-Time

Massage Envy