Sales Counselor

Sales Counselor

Position Classification: Full Time | 40 hours per week

Community: Porter Hills Village

Location: Grand Rapids, MI

Req:

Why Brio Living Services

• Impact the lives of older adults

• Medical & Dental Insurance| Retirement Savings Plan| Wellness Program & Reimbursement

• Up to 6 weeks of Flexible Time Off | 6 holidays | 2 floating holidays

• Growth Opportunities | School Scholarship Program | Tuition Reimbursement

What you'll do

The Sales Counselor will assist the sales department with selling available inventory, manage day-to-day administrative duties, assist with planning of special events and other hospitality-related duties.

Customer Service

• Assist individuals with completion of admissions packet.

• Manage the needs of prospective residents.

• Provide community tours for guests.

• Respond to telephone inquiries and personal tours.

Sales Process

• Send applications and brochures to prospective residents.

• Assist current residents and families in times of transition.

• Act as initial point of contact for all sales calls.

• Receive applications and handle accordingly.

• Process deposits and keep accurate records for new sales.

Technology and Data

• Update addresses and other information in CRM database.

• Maintain daily and weekly reports (i.e. Census, CRM, etc.)

What it takes

• Bachelor's degree from an accredited college or university.

• Minimum of Two (2) years of experience working with the elderly population.

• Minimum of Three (3) years' experience in Senior Housing and Sales & Admissions.

• Detail oriented and proven record of proactive sales initiatives.

• Experience with Microsoft Office Suite.

• Previous Life Lease Sales experience preferred.

• Sales CRM experience preferred.

The above is a summary of the position, it in no way states or implies that these are the only duties you will be required to perform. If selected for the position you will receive a full job description.

ACCESIBILITY SUPPORT

Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at loveyourcareer@mybrio.org

BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws.