Sales Counselor

When you work at The Village at Gleannloch Farms, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

The Village at Gleannloch Farms is recruiting for a hospitality focused Sales Counselor to join our team! This position is responsible for working with the Director of Sales & Marketing to successfully build occupancy thru sales and move-ins. Supports the Director of Sales & Marketing in generating inquiries, handling prospects, conducting tours, entering and utilizing data entered into the lead management system and other activities necessary to achieve budgeted census goals.

• Full Time, Monday - Friday

• Starting at $25/hour

• Eligible for competitive sales commission

Here are a few of the daily responsibilities of a Residency Counselor:

• Work closely with the Director of Sales & Marketing to plan and implement lead-generation activities that result in generating sufficient qualified inquiries to meet move-in goals.

• Handle inquiries to the community via phone or drop-in. Must be able to quickly establish rapport and complete a thorough discovery to address prospect needs.

• Follow the ExSell with LCS sales process and utilization of ExSell Connection Sheets.

• Conduct tours of the property. Able to effectively overcome objections and ask for the sale.

• Uses Direct Sales Performance Indicators (DSPI's) to set goals and diagnose areas of strength and needed improvement.

• Generates adequate presentations by effective prospecting. This can include phone outs, referral generation, use of e-mail, home visits, etc.

• Conduct personal follow-up with variety of prospects. Able to identify and make recommendations for addressing objections/needs.

• Complete paperwork and data entry into the lead management system on a daily basis.

• Keep up-to-date on competition including their strengths and weaknesses. Identify ways to overcome any objections.

• Implements Extraordinary Impressions best practices in the marketing office and influences hospitality focused environment throughout the community.

• Participates in marketing events as directed by the Marketing and Sales Director.

• Actively participate in any in-house marketing events.

• Actively participate in generating resident and prospect referrals.

• Actively participate in any community outreach efforts.

• Maintains a professional appearance at all times.

Here are a few of the qualifications we need you to have:

• Two years' experience in marketing/sales.

• Excellent verbal and written communication skills.

• Experience in all Microsoft Office Applications.

• One year experience in senior housing or healthcare-related field.

• One year experience in hospitality preferred.

Preferred skills or knowledge:

• A Bachelor's Degree or equivalent

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

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