Sales Counselor

The Sales Counselor disseminates information to the public regarding the retirement community; finding and following up on leads, interviewing prospective residents, providing information and selling vacant apartments. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Work Duties

• Searches out qualified leads from a variety of sources.

• Shows apartments and the retirement community to prospective residents, guests and others.

• Receives calls and inquiries from prospective residents, their families and their advisors; provides information, answers questions, overcomes objections and closes sales.

• Interviews and reviews records for approval of prospective residents; paperwork includes applications, contracts, financial reports, lead tracking and sales reports.

• Reviews levels of care needed by prospective residents with both the prospect, with the department and with other departments of the retirement community.

• Prepares and reviews occupancy and sales reports.

• Initiates and maintains contact with prospective residents, referral sources and others.

• Supports marketing events as required.

• Contributes to the planning, research and writing of the community's marketing plans.

• May supervise or act as move-in coordinator, facilitating the move-in process for new residents and writing work orders for apartments as necessary.

• Attends in-service training and meetings as required.

• Provides effective and courteous service to all residents, guests and co-workers.

• Promotes and protects the rights of each resident.

• Performs various related essential duties as may be required by the Director of Marketing and Sales or by the corporate office.

MINIMUM REQUIREMENTS

Education -

• High school diploma and some vocational or college course work in business, marketing or a related field.
• A bachelor's degree in marketing, social sciences, business or a related field may be substituted for two years of experience.

Experience/Training -

• Five (5) or more years of related work experience. Any equivalent or combination of training and experience which provides the required skills, knowledge and abilities to perform essential functions of the position.

Certificates, Licenses, Registrations

• First Aid and CPR certification through the American Red Cross

• Valid driver's license

Pay Range: $24.50-$33.50 DOE + up to 50% of annual salary in commissions

What's in it for you?

As one of the largest nonprofit owner/operator of senior living communities in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

• 20 days of paid time off, plus 7 company holidays (increases with years of service)

• 401(k) with up to 4% employer match and no waiting on funds to vest

• Health, Dental and Vision Plans- start the 1st of the month following your start date

• $25 per line Cell Phone Plan

• Tuition Reimbursement

• 5 star employer-paid employee assistance program

• Find additional benefits here: www.HGcareers.org