The Hyatt Place Mohegan Sun SALES COORDINATOR assists the Director of Sales in implementing the property's sales activities in accordance with the Marketing Plan and marketing segments; coordinates with other departments the service activities related to the sales function to maximize client/guest satisfaction and overall profitability.
Acts as a liaison between the hotel and the clients/guest for all of their group, LNR and meeting needs. Communicates all vital information clearly through group resume and sales reports.
The SALES COORDINATOR reports to the DOS and is evaluated against planned objectives; with DOS assistance takes appropriate action to maximize sales. The ideal candidate will meet set sales goals and ensure their assigned area operates within cost constraints.
Maintains effective plans of correspondence and in-house communications. The SALES COORDINATOR solicits, evaluates, sells and confirms business to meet budgeted sales and profit margin. Will use the internet and other effective sites to prospect for potential business and qualify prospective leads as to profitability.
Assists in developing and executing projects for market areas as stated in the hotel Marketing Plan to increase sales volume and profitability. Participates as required in solving problems with other departments related to booked business.
The SALES COORDINATOR contacts customers in-house to promote good will and foster additional business, repeat bookings and referrals. Follows up on progress of groups booked such as room night pick-up, rooming lists and cut-off dates with Front Office Management to ensure maximum occupancy on a daily basis.
Enhances the property's community image and stays abreast of competition, new developments and sales methods and techniques in the hospitality industry to maximize profitability. Will attend monthly staff meetings to discuss group resumes to maintain favorable working relationships among hotel associates and to promote maximum morale, productivity and efficiency.
Prepares reports as requested to develop a more informative data base for improved management decision making and critical evaluation of work activities. Performs all in a timely and efficient manner, following established company policy and projecting a favorable image of the hotel.
Works to achieve objectives, public recognition and acceptance. Keeps the Director of Sales promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken when appropriate.
Physical Demands: requires ability to sit/stand/walk for significant periods. Requires ability to travel periodically to outside companies, sales seminars and conferences. Requires ability to communicate both orally and in writing to guests and members of the hotel staff.
Performs all other duties as assigned by management.
Requires ability to work flexible schedule to include weekends, holidays and unusual hours.
No Phone Calls