Provides clerical/administrative support to Director and Sales Managers in coordinating and disbursing information relating to sales and service, in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Sales Coordinator, you will be responsible for providing clerical and administrative support to the Director and Sales Managers. Specifically, you will be responsible for performing the following tasks to the highest standards:
Responsible for initiating the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability.
Responsible for initiating reservations for group attendees, preparing rooming lists, revising existing reservations, building group blocks in the PMS as needed. Communicating to external customers any communication deemed necessary by the event service managers.
Assist the Sales managers upon request to conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.
Data entry using Sales Pro, Microsoft Word and Excel.
Copying and distributing of internal/external letters, forms, bookings, contracts, resumes, room lists, schedules, and mail. Email correspondence directed by managers as needed. Filing, faxing, and distribution of incoming/out-coming mail.
Answer telephone and assist internal and external guest with requests.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!