Sales Coordinator

Position Details

• Employment Status: Part-Time

• Shift: 1st Shift

What's in it for you?

• Flexible hours

• Get paid now with Pay Active

• Opportunity to help and support an older generation

• A career that gives back to the community

• Competitive Pay and Benefits

• 401(k) with a company match

• Paid time off

• Training opportunities

• Opportunity for internal growth

• Tuition and Certification Reimbursement

• Referral Bonuses

• Life 360

• Benefit Hub

SUMMARY

Under the direction of the Executive Director, this position will help advance community occupancy and build property brand awareness in the local market. This is a highly interactive, hands-on position that will interact with all levels and programs within the community structure, the residents we serve, and the communities in which we do business.

ESSENTIAL RESPONSIBILITIES

Noted below are duties and responsibilities that may fall within this description. Other duties may be assigned as needed by the community.

• Build and maintain the occupancy goals as outlined in the community annual budget. Under the direction of the Executive Director, responsible for conducting calls to prospective residents and providing tours of the community to meet sales goals.

• Utilize software systems to maintain, and keep current, new, and existing prospect leads. This includes maintaining the lead profile with pertinent and applicable demographic information, responsible party information, and proper identification of qualified and non-qualified lead status. Ensure appropriate and timely next steps are established for every active lead.

• Host lead advancement and lead generation functions in conjunction with the ED and community leadership.

• Represent the community to referral sources and prospective residents and explain the benefits of residing in the community.

• Coordinate required forms and documentation to process resident applicant information, financial information, and compilation of resident information file(s).

• Assists incoming residents with all facets of transition and move to the property.

• Coordinates the refurbishing, cleaning, and inspection of units before move-in with the AED or housekeeping staff.

• Communicates incoming resident's special needs or requirements to the nurse manager.

• Attends all required training, in-service and staff meetings.

• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment and the achievement of safe working practices.

• Understands and utilizes communication theory, demographic data, and the psychology of buying services. Works to know our target market and what motivates them to want to move into our properties.

EDUCATION and/or EXPERIENCE

• High School Diploma or equivalent required

• Associate degree in marketing, Communications or Public Relations, or bachelor's degree preferred.

• 2-4 years of experience in senior housing industry

• Excellent communication and customer service skills with the ability to multi-task in a fast-paced environment.

• Proficient with computers, computer applications to include Microsoft Office, Outlook, and typing/keyboard skills.

Equal Opportunity Employer Statement

Capri Communities is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.