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Sales Coordinator (2956-271)

Expired Job

Barnes Group Inc. Peabody , MA 01964

Posted 4 months ago

  • Interacting with customers, providing information in answer to inquiries about products, accounts and service.

  • Perform collection, interpretation and recording of customer supplied data in accordance with company's guidelines and standards.

  • Perform data validation and storage of various project files.

  • Review project documents and make necessary revisions.

  • Sort and organize the data while maintaining electronic files of project records.

  • Handling and resolving customer complaints, or special orders via email or phone.

  • Receiving and processing orders, providing information concerning changes, pricing and shipping.

  • Coordinates production of printed materials per customer requirements, such as drawings, bill of materials and spare parts lists.

  • Communicates with customers throughout the production process to keep them informed of status of job, to solicit and resolve inquiries and complaints and to obtain customer approvals.

  • Determines materials needed for job to ensure orders go into production.

  • Other related duties and projects as assigned

  • Provide data management updates in all internal and external meetings as required.

  • Analyze data for quality improvement purposes.

  • Ensure data management procedures comply with standard company policies.

  • Light usage of Solidworks 3D CAD software for file translation, changing file type, and running generic tools

Required Skills

  • 2-3 years of related customer service experience.

  • The ability to remain calm under pressure and maintain records in a timely and accurate manner.

  • Good decision making, communication and computer skills (ERP familiarity and MS Office Suite).

  • Sound practical judgment of priorities. Detail oriented and excellent organizational skills.

  • Bi-Lingual Spanish or Portuguese preferred

  • High School Diploma required; Associates Degree preferred

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Sales Coordinator (2956-271)

Expired Job

Barnes Group Inc.