BioFire Diagnostics, LLC. is looking for a Sales Coordinator to join our growing team!
The Sales Coordinator will be responsible for supporting the Sales Managers with customer account creation, Salesforce.com assistance, vendor registration and/or any sales related processes. The Sales Coordinator will process complex contracts including government contracts, RFQs and bids. The Sales Coordinator will process and track instrument orders. This position requires familiarization with all BFDX products, in-depth knowledge of customer accounts and a working knowledge of ERP and Salesforce.com.
Support Sales Managers with any sales related processes including: complex sales, customer account creation and maintenance, reporting, Salesforce.com assistance, vendor registration, quotations, IDN/GPO contract administration, etc.
Manage CPQ approval queue and follow up with approvers as needed
Assist with various levels of sales documentation
Respond to Requests for Quotations (RFQ) and Bids
Work with various departments to resolve issues, such as shipping, materials, production, finance and legal
Manage state contracts
Responsible for pricing maintenance
Manage instrument orders and new customer set up process
Update Sales Administration procedures and work instructions
Assist with management of CRM and ERP
Generate any requested sales reports
Perform all work in compliance with company policy and within guidelines of BFDX's Quality System
Other assigned duties or miscellaneous tasks
Training and Education:
Attention to detail is essential for success in this position.
Must be proficient with Microsoft Office Suite and have experience with ERP and CRM systems.
Sales experience or customer support experience is a plus
Proactive attitude and extremely motivated
Flexible and skilled at multitasking
Exemplary organizational and communication skills
Phone, e-mail and verbal communication skills
Bachelor's degree in Business, Accounting, Marketing or related field. Additional schooling in sales/business administration a plus
Experience: 3+ year's sales administration experience preferred.