Sales Contracts Administrator

Job Details

Job Location: Grand Pacific Resorts Inc - Carlsbad, CA

Position Type: Full Time

Salary Range: $23.00 - $25.00 Hourly

Job Shift: 1st Shift

Description

Position Summary/ Objective:

Under the direction of the Finance Supervisor, Manager, and/or Controller, the Sales Contracts Administrator will be responsible for performing a wide range of administrative and auditing duties related to time share sales, closings, and hotel operations. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.

Primary Essential Functions:

• All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.

• Research/request new resort additions in sales system.

• Audit files from multiple sales center.

• Verify and enter data of sales from multiple sales sites.

• Process Third Party Membership Activations.

• Address any issues/missing items and/or information with various sales sites.

• Communicate regularly with management, and escalate challenges as needed.

• Manage open files and communicate document and process issues with management.

• Package sale/loan documents and coordinate closings with title company.

• Responsible for conducting all responsibilities in a professional and ethical manner.

• Responsible for maintaining a consistent, regular attendance record.

• Adhere to performance standards, company policies and procedures, as they relate to the department.

Qualifications

Education, Skills & Experience:

The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates.

• 1 to 2 years of administrative experience.

• Experience working in a real estate office, contract processing, timeshare or similar industry a plus

• Ability to plan ahead to anticipate needs and initiate action to address and solve things with limited direction.

• Strong organizational skills and high attention to detail.

• Ability to manage multiple and rapidly changing priorities.

• Advanced skills in Microsoft Office products.

• Exceptional written, verbal, and interpersonal communication skills.

• Ability to work well in a diverse team environment.

Additional Eligibility Qualifications Required:

• Must be available to work various shifts including weekends and holidays.

• Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test.

• Ability to speak and understand the English language.

Physical, Environmental & Other Requirements:

• Must be able to stand and/or walk for up to 8 hours.

• Must also be able to sit, stoop, kneel, crouch and crawl.

• Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds.

• Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort.

EEO Statement:

Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law.

Other Duties:

• Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions.

• You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence.

• Management has the right to revise this job description at any time.

• The job description is not a contract for employment.