Sales Consultant

Wayfair LLC Springfield , OR 97477

Posted 11 months ago

Sales Consultant

The Wayfair Sales team has reinvented the way you shop for the home you love! Our dedicated Sales Consultants are committed to providing a genuine, personal shopping experience by helping customers Discover More, Rest Assured and Feel Confident in their buying decisions. Our Consultants begin their career at Wayfair with an in-depth, paid training program that prepares them to help consumers feel confident in choosing to shop with Wayfair. Wayfair Sales Consultants focus on providing world-class customer experiences while building revenue for the family of Wayfair brands.

What You'll Do

  • As a Sales Consultant, you'll create an exceptional sales experience for customers by educating them on the features and benefits of Wayfair's offerings on calls

  • You'll effectively manage priorities and time while engaging customers in a hybrid inbound/outbound calling environment

  • Continuously learn new classes of merchandise and deploy that knowledge to provide customers with expert guidance and product recommendations

  • You will train colleagues to be fellow experts of various product classes

  • You'll add and maintain customer data in Salesforce

  • Proactively collect and provide insights to Sales leadership on ways to improve sales offerings

What You'll Need

  • 2+ years of successful sales experience

  • Strong communication skills, both written and verbally

  • Highly organized and detail oriented

  • Self-motivated, goal-oriented, collaborative and coachable

  • Comfortable learning and using software applications required for the role

  • Comfortable and able to meet all essential physical job functions including sitting/standing for 8+ hours, using a keyboard and mouse, and using a telephone headset or phone

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Sales Consultant

Wayfair LLC