Sales Consultant

Havertys Springfield , MO 65802

Posted 2 months ago

Job Description:

The safety of our customers, communities and team members is our first priority, so we are implementing continuous enhanced cleaning and safety protocols based on guidelines provided by the CDC and U.S. government.

Havertys provides masks and protective equipment to all employees and works to maintain social distancing practices in the workplace to ensure safety amongst our team members and Customers.

Job Responsibilities

As a Retail Furniture Sales Consultant, you will provide our customers with consultative design assistance as you discover their needs and help them to create a warm and inviting home. In addition, you will partner with other members of your team to create an engaging customer experience. You will also be responsible for consistently meeting established sales goals.

Your specific duties in this role will include:

  • Reinforcing customer selections and helping them complete their rooms

  • Entering client information (including email addresses and/or phone numbers) into our state of the art customer relationship management (CRM) system, and conducting prompt and professional follow-up before and after the sales.

  • Explaining special financing plans, delivery procedures, warranties, etc.

  • Coordinating delivery between customer and distribution/delivery system

  • Maintaining knowledge of a broad range of furniture styles and products

Job Requirements

Job Requirements

As a Retail Furniture Sales Consultant you must be highly driven and self-motivated to achieve individually while being a supportive team member as you contribute to overall store success and customer satisfaction. You must also be highly organized and able to maintain a responsive follow-up schedule. It is also important that you display excellent verbal and written communication and interpersonal skills as well as the ability to connect and establish relationships with a diverse group of customers.

Specific qualifications for the role include:

  • College education preferred, High School / GED or equivalent required; or 1-3 years related experience and/or training; or equivalent combination of education and experience

  • Positive and engaging personality

  • Creative flare and energetic attitude

  • Ability to overcome customer objections

  • Familiarity with a broad range of furniture styles and products preferred, but not required

  • Computer proficiency including email experience required; knowledge and use of MS Office software preferred; Tablet/iPad operation abilities strongly preferred

  • Relevant experience, preferred but not required

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.

Nearest Major Market: Springfield

Job Segment: Retail Sales, Sales Consultant, Relationship Manager, Consulting, Sales, Retail, Customer Service, Service

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Consultant

Stanton Optical

Posted 3 months ago

VIEW JOBS 5/3/2021 12:00:00 AM 2021-08-01T00:00 Overview Reports to: Brand Manager Location: Store Locations Does a dynamic, exciting and results driven fast-paced environment catch your attention? Are you ready to join a company with tremendous growth opportunities? At Stanton Optical and My Eyelab our Sales Consultants create an easy and memorable experience for all of our patients and customers when assisting them throughout our unique sales process to fulfill their eyewear needs. We are looking to match self motivated individuals with a role where they are ultimately in charge of their earning and career potential. About us: My Eyelab and Stanton Optical are among the nation's fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include: Vision: Modernizing the eye care experience for all people Mission: Making eye care easy Values: iCARE * Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments. * Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas. * Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results. * Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy. * Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve. Responsibilities * Greet our patients and customers as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing promotional products and services available. * Assists patients and customers to choose eyewear that best fit their budget requirements as well as eye care needs. * Troubleshoot and identify problems related to prescription. * Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations. * Attain sales goals established while complying with company and local policies and procedures. * Adhering to quality control standards including OSHA and other safety requirements. * Ensure brand standards by performing basic housekeeping duties when necessary. * Other duties as assigned and required. Qualifications * You have retail management experience of at least one year in a fast paced retail environment * You have experience in a secondary leadership role or managed small sales teams * You've demonstrated outstanding sales performance throughout your retail career * You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment * You have the skills necessary to communicate effectively with a diverse group of people Are you the perfect fit? * Do you share our vision of modernizing eye care for all people and making eye care easy? * Do you have a high school diploma or equivalent required? * Are you passionate about outstanding customer/patient care and eager to share that passion with others? * Do you have a strong interest in learning, embracing and fostering innovation among your team? * Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company? * Do you have schedule flexibility? Work hours will be determined based on business needs * Are you knowledgeable about MS Word, Google Docs, etc? * Optical experience is a plus Key Qualifications * You have 1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast paced retail environment. * You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment. * You have the skills necessary to communicate effectively with a diverse group of people. Are you the perfect fit? * Do you share our vision of modernizing eye care for all people and making eye care easy? * Do you have a high school diploma or equivalent required? * Are you passionate about outstanding customer/patient care and eager to share that passion with others? * Do you have schedule flexibility? Work hours will be determined based on business needs. * Optical experience is a plus. Now Optics d/b/a Stanton Optical and My Eye Lab Brands is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances. Stanton Optical Springfield MO

Sales Consultant

Havertys