Sales Center Manager

Duties and Responsibilities

• Represent Gemaire as a leader in the industry ensuring maximum sales and profitability.

• Monitor inventory stock levels and merchandising of showroom.

• Manage inventory to ensure minimal loss throughout the year.

• Recruit, hire, train and develop new associates in compliance with labor laws and company policy.

• Manage workforce including Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom, Counter Sales and Sales personnel.

• Promote safety awareness ensuring associates are employing safe practices at all times.

• Effectively manage the branch P&L.

• Holds self and others accountable for delivering exceptional customer experience while addressing customer needs and concerns in a timely manner.

• Analyze and measure business trends, while working with local sales personnel and regional leadership to develop strategies for increased store traffic.

• Conduct him/herself in a professional and courteous manner in all aspects of interaction with contractors, customers, vendors and employees.

• Coordinate sales center training and company/center events.

• Perform other duties as assigned

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned. Required Qualifications

• 2-4 years of operational experience with retail or wholesale industry.

• Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.

• Demonstrated ability to grow sales in a retail environment.

• Experience analyzing and using customer, market, or competitor data to make informed decisions. • Ability to build and maintain positive relationships with customers, vendors, and employees.

• Experience leading a team of employees towards achieving company goals.

• Computer literacy with proficiency with MS office applications.

• Capable of working in a fast-paced environment with ability to multi-task on different levels.

Preferred Qualifications:

• Experience within the HVAC industry with proficiency in air conditioning, heating and ventilation equipment at the distribution level.

• Experience working with contractors.

• Prior leadership roles with P&L responsibility.

• Proven success in sales, operations, purchasing, and warehouse/inventory management.

• Mechanical or technical background.