Sales Associate, UGG

Deckers Outdoor Corporation Chicago , IL 60602

Posted 4 weeks ago

The Retail Store Sales Associate will provide a complete shopping experience for customers, involving product knowledge and environmental involvement.

Customer Experience:

Greet all customers promptly and courteously as they enter the store.

Direct customers throughout the store or to the specific area the customer requests. Find out the specific needs of each person that enters the store.

Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store.

Understand and effectively communicate the return policy.

Maintain a positive and cheerful attitude and cooperate with teamwork.

Apply the above standards to all phone inquiries.

Merchandising and Maintenance:

Check stock daily to ensure that all products are adequately stocked and available for customers.

All merchandise must be neat sized should from smallest to largest as outlined in the Visual Standards Binder.

Featured merchandise should be prominently displayed in each section.

Maintain store image by adhering to the dress code as outlined in the Policy & Procedures Binder.

Maintain a clean and well-organized back-stock area.

Vacuum, sweep floors and empty all trash each day if required.

Clean employee break area each day.


Report to work on time or notify in advance if absent or late.

Operate the cash register; it should be each employee's goal to use the register without error and to be consistently accurate in money handling.

Practice security measures that help prevent theft; understand the procedures for handling shoplifters.

Practice safety consciousness at all times.


Proficient in Microsoft Office Applications

Excellent verbal and written communication skills

Ability to deal with problem situations in a professional manner

Problem solving abilities

Highly motivated, a team player and motivated self-starter

Experience working effectively in complex global organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities

Effectively present information and respond to questions from managers, sales reps, customers, and co-workers.

Ability to multi-task in a fast paced environment

Valid Drivers License

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Stock Associate UGG

Deckers Outdoor Corporation

Posted 1 week ago

VIEW JOBS 1/8/2019 12:00:00 AM 2019-04-08T00:00 Receives, stores, picks, counts, or distributes material and products within establishments by performing the following duties in a safe, accurate, efficient, fast-paced, timely, and cost effective manner. DUTIES AND RESPONSIBILITIES: Customer Experience: * Greets customers in the store when working in customer areas * Directs customers to specific merchandise and offer accurate and current information about the product to customers with questions. * Maintains a positive and cheerful demeanor and attitude when interacting with the public and coworkers. Operations: * Receives, unloads and verifies new merchandise shipment within set time limits manually with the help of receiving equipment and operators * Conveys materials and items from receiving to storage or to designated sales floor areas as needed. * Sorts and places items on racks, and shelves, in a predetermined sequence such as size, style, color and product code. * Replenishes merchandise as needed by taking product from the bulk racks and takes them to the appropriate location on the selling floor. * Helps to assemble, pack and ship transfers of merchandise between retail locations or distribution centers. * Controls the damaged merchandise and mis-mate inventory by processing according to company standards in a timely manner monthly. * Maintains the stockroom areas in a neat and orderly manner, and in keeping with the Company's Operational and Safety policies. * Safety policies and procedures * Practices security measures that help deter theft, understands the procedures for handling transfers in or out, receiving new merchandise, handling merchandise discrepancies. * Practices safety consciousness at all times * Reports to work on time or notifies a member of management if absent or late. Deckers Outdoor Corporation Chicago IL

Sales Associate, UGG

Deckers Outdoor Corporation