Sales Associate

JOB TITLE: Sales Associate

IMMEDIATE MANAGER: Store Manager

DIRECT REPORTS: 0

DIRECT REPORTS TITLES: N/A

JOB CLASSIFICATION: Non - Exempt

BUDGET RESPONSIBILITY: N/A

THE PURPOSE

As a Sales Associate, you will maintain outstanding customer service as per company standards, achieve individual sales goals, drive team collaboration, maintain True Religion merchandising standards, and safeguard company assets.

THE ROLE

• Greet and acknowledge every customer, maintaining solid product knowledge and all other aspects of customer service.

• Maintain an awareness of all promotions and advertisements.

• Assist in floor moves, merchandising, display maintenance, and housekeeping

• Assist in processing and replenishing merchandise and monitoring floor stock.

• Assist in completing price changes within the department.

• Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips.

• Reconcile daily sales and prepare deposits and end of day reports for management.

• Utilize a working knowledge of all retail merchandise including price, any special product considerations, and stock location in-store and in the back stockroom.

• Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display. Communicate all damages and wrong shipments to store management.

• Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation.

YOU ARE

• Retail Savvy: you understand the complexities that come with working in a luxury retail environment and its customers

• Goal Oriented: you work hard and strategize in order to achieve daily, monthly and yearly sales goals.

• Upbeat: you always have a positive and welcoming attitude towards peers and customers.

• Brand Knowledgeable: you know our brand like the back of your hand including all fits and styles.

• Fashionable: you are current with trends and are able to make styling recommendations to the customer.

• Fearless, Focused, Open and Fast!

REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES

• High School Diploma

• Must be over 18 years of age

• Minimum of 6 months of retail sales experience

• Ability to read, count, and write to accurately complete all documentation

• Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder