Sales Associate

True Religion Apparel, Inc. Norfolk , VA 23510

Posted 2 weeks ago

JOB TITLE: Sales Associate

IMMEDIATE MANAGER: Store Manager

DIRECT REPORTS: 0

DIRECT REPORTS TITLES: N/A

JOB CLASSIFICATION: Non - Exempt

BUDGET RESPONSIBILITY: N/A

THE PURPOSE

As a Sales Associate, you will maintain outstanding customer service as per company standards, achieve individual sales goals, drive team collaboration, maintain True Religion merchandising standards, and safeguard company assets.

THE ROLE

  • Greet and acknowledge every customer, maintaining solid product knowledge and all other aspects of customer service.

  • Maintain an awareness of all promotions and advertisements.

  • Assist in floor moves, merchandising, display maintenance, and housekeeping

  • Assist in processing and replenishing merchandise and monitoring floor stock.

  • Assist in completing price changes within the department.

  • Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips.

  • Reconcile daily sales and prepare deposits and end of day reports for management.

  • Utilize a working knowledge of all retail merchandise including price, any special product considerations, and stock location in-store and in the back stockroom.

  • Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display. Communicate all damages and wrong shipments to store management.

  • Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation.

YOU ARE

  • Retail Savvy: you understand the complexities that come with working in a luxury retail environment and its customers

  • Goal Oriented: you work hard and strategize in order to achieve daily, monthly and yearly sales goals.

  • Upbeat: you always have a positive and welcoming attitude towards peers and customers.

  • Brand Knowledgeable: you know our brand like the back of your hand including all fits and styles.

  • Fashionable: you are current with trends and are able to make styling recommendations to the customer.

  • Fearless, Focused, Open and Fast!

REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES

  • High School Diploma

  • Must be over 18 years of age

  • Minimum of 6 months of retail sales experience

  • Ability to read, count, and write to accurately complete all documentation

  • Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder

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