The Sales Associate represents Things Remembered to our customer. This position has primary responsibility for customer satisfaction, generating sales, engraving, housekeeping, merchandising, POS operations and loss prevention, in adherence with all company/store standards.
Responsibilities (Essential Functions)
Has previous retail or customer service experience, preferably in a selling environment
Understands basic retail concepts: selling, visual merchandising, and loss prevention
Understands the importance of and is motivated by achieving sales goals and continually strives to increase sales
Demonstrates effective interpersonal skills and the ability to communicate verbally in a clear, audible, and grammatically correct manner
Ability to listen/read and accurately transcribe and verify customer message specifications onto engraved merchandise.
Relates to all customer segments and creates a good first impression
Manages multiple tasks and time effectively
Works as part of a team
Maintains a high energy level
Identifies the specific needs of the customer and suggests appropriate gift items.
Accepts suggestions and criticism in a positive manner and acts on them appropriately
Understands importance of teamwork in the store
Displays pride, self-confidence and a positive attitude
Is an active learner who takes responsibility for personal development
Has a strong work ethic and sense of personal responsibility
Ability to work unsupervised
Displays flexibility to work a varied schedule to meet store needs
Things Remembered, Inc.