Sales Associate

The Luxottica Group Palo Alto , CA 94304

Posted 6 days ago

Requisition ID: 129204

Store #: 009613 Stanford Ray-Ban


RAY-BAN Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations. From its debut in 1937 with the now-iconic Aviator model created for the American Air Force to today, Ray-Ban has maintained a unique cultural relevance and has become a symbol of cool, worn by celebrities and public figures all around the world.

As part of an eyewear industry leader, Luxottica, a career in retail with Ray-ban gives you exposure to an innovative and iconic brand, plus the backing of the global leader in eyewear & eyecare.


The Retail Sales Associate sells products and provides optimum customer service. Contributes to the store's success by building and maintaining a strong client following.


  • Cross sells Oliver Peoples' products to customers by demonstrating knowledge of the brand and basic optical principles.

  • Provides optimum service level to every customer.

  • Displays knowledge of the Brand, warranties and options offered by Oliver Peoples to all customers.

  • Connects and develops strong relationships with clients in order to build and maintain a strong client following.

  • Maintains extremely high standards of sales and service, visual and merchandising elements.

  • Stays current on product knowledge and fashion trends in order to be the authority for the client and drive sales and meet the client's needs.

  • Maintains the Flagship/Store's presentation standards both on the sales floor and in the back office.

  • Understands and supports all brand policies and procedures.

  • Miscellaneous in-store duties as assigned.


  • 2+ years selling high-end optical/eyewear or luxury products

  • Selling; excellent communication and customer service skills

  • Able to speak clearly and understandably; hear communications by telephone and in person

  • Ability to multi-task

  • Flexibility

  • Punctual - must be reliable

  • Attention to detail

  • Ability to maintain highest degree of confidentiality at all times

  • Takes initiative in self-development

  • Performs well under time or workload pressure

  • Organization. - keeps on schedule

  • Performs work in a fashion that others can pick up where left off

  • Ability to learn

  • Fosters and promotes a cohesive team

  • Practicality - applies information available in a sensible way to function in the job

  • Questioning - ability and willingness to orally seek out information in order to complete work in an effective and accurate manner

  • Organizational awareness - understands the effect and implications of decisions on other components of the organization

  • Treats each member of the team with professionalism and respect is a team player Exemplifies the brand's retail vision, mission and values; celebrates Wins; leads by example


  • A two-year degree or equivalent work experience

  • Proficient in Ciao POS

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail (be sure to provide your name and contact information for either option so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Associate

Keen Footwear

Posted 1 week ago

VIEW JOBS 11/13/2019 12:00:00 AM 2020-02-11T00:00 Job Title: Sales Associate Date: November 2019 Reports to: Assistant Manager Entity: KEEN Retail Status: Hourly, full time or part time positions available Direct Reports: 0 General Summary: KEEN Garage Retail Sales Associates are the front face of our brand. These individuals provide brand and product knowledge, along with service and selling excellence in our store, with a creative, unique approach, and bring what we call the "KEEN Factor." Our full-time employees receive full medical/dental/vision coverage, 401K matching, as well as profit sharing... plus amazing product discounts! Key Responsibilities: Bring the KEEN Factor * Be an ambassador of the KEEN brand and bring your unique style and passion for KEEN products to the environment * Provide KEEN fans remarkable experiences that inspire to create play and care * Anticipate and understand the needs of the consumer * Demonstrate product expertise and sales confidence Service and Selling * Provide exceptional customer service with a fan first approach ensuring no fan is left out of the KEEN Garage experience * Engage with and ensure a "fun" experience for all customers * Deliver a compelling and inspiring brand experience * Inspire customer confidence and create loyalty to the brand * Sell products with a focus on customer needs, key product attention and overall brand satisfaction * Facilitate any post-purchase product resolution, and accommodate all customers' needs * Facilitate consumer warranties on a case-by-case basis Merchandising * Execute visual merchandising concepts * Ability to maintain merchandising standards Marketing * Help facilitate and encourage customers to engage in store events * Keep up on local market competitors Operations * May be accountable for store opening and closing duties including cash management and banking deposits * Utilize the KEEN point of sale system * Help in inventory movement and put away Leadership/Cultural Responsibilities: * Contribute to an environment of trust and mutual respect * Maintain a strong commitment to teamwork and concern for others * Seek growth and learning opportunities * Use effective communication and listening skills * Exhibit a high level of personal responsibility and ownership * Demonstrate personal accountability and integrity * Self-motivated to drive a problem through to resolution * Continued commitment to the success of projects and day-to-day operations Qualifications: * Previous retail or customer service experience preferred * Demonstrated ability to be a strong team player; must be able to maintain positive working relationships with other team members at all times * Availability and flexibility to work weekends, evenings, and holiday shifts * Ability to learn, retain, and communicate product knowledge * Strong interpersonal and verbal communication skills * Sound judgment and problem solving skills * Understands the importance of and embraces diversity in the workplace * Ability to lift up to 30 pounds * Must be able to frequently use a ladder and/or stairs, bend and stoop to retrieve stock * Must be able to stand and move about the store for full shifts (shifts are typically 8 hours) * Must have visual acuity and be able to use a point of sale system Employee Conduct: It is the responsibility of every employee to contribute to a positive work environment through: mutual trust and respect; personal accountability and integrity; desire for growth and learning opportunities; teamwork; positive, honest and effective communication and professional interactions with co-workers, customers and partners. Why KEEN: Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, that's on a mission to create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal, and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protect the places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place. Learn more at KEEN is an equal opportunity employer, who values an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability. Keen Footwear Palo Alto CA

Sales Associate

The Luxottica Group