Sales Associate Team Leader

GPM Investments Lansing , MI 48907

Posted 2 months ago

Overview

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!

Responsibilities

  • Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.

  • Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.

  • Assist with shift change by counting money in cash drawer at the beginning and end of a shift.

  • Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption's.

  • Check identification for restricted sales.

  • Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.

  • Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.

  • Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.

  • Cleans and empties trash containers.

  • Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.

  • Check in vendor deliveries as needed using company guidelines.

  • Complete bad merchandise form.

  • Order merchandise

  • Uses current training materials

  • Completes all necessary training evaluations and documents

  • Provides feedback to management on training program and materials

  • Monitors cash levels and security procedures during shift to ensure compliance

  • Reviews job assignments for completeness

  • Assumes other duties and responsibilities as assigned to accommodate store operational needs.

Qualifications

  • 18 years of age or older

  • Ability to read, write, speak, and understand English

  • Basic math skills (addition, subtraction, division, and multiplication)

  • Ability to lift 10 lbs frequently and up to 50 lbs occasionally

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Sales Associate Team Leader

GPM Investments