Sales Associate - Stoneridge Mall

Jill Acquisition LLC Pleasanton , CA 94588

Posted 5 months ago

Overview

The Sales Associate is a member of a talented team that provides service that is unique to our customer's needs. Our associates build genuine connections and loyalty with our customers and help them build an entire wardrobe. Provides a high level of customer service support with product expertise and advanced selling skills. Sales associates also ensure the store environment and visual merchandising standards are consistently maintained.

Responsibilities

Sales Generation and PerformanceResponsible for achieving individual and team sales and productivity performance goals:

  • Greet customers promptly and genuinely, and re-engage appropriately

  • Build customer loyalty by creating genuine connections with customers

  • Conduct company sponsored outreach to acquire new customers and increase shopping visits

  • Provide our customers with helpful service that is unique to their needs, greeting customers promptly and genuinely

Customer Service

  • Guide customers to looks that flatter

  • Assist customers in building great wardrobes by providing guiding, helpful service and advice, suggesting layering and accessorizing options

  • Help our customers build an entire wardrobe that is easy, versatile and trend right

  • Keep up-to-date on J. Jill product features: colors, fabrics, fit, styles, care, etc.

  • Keep up to date on what's in fashion today and how J. Jill translates fashion trends for our customers

Visual Merchandising

  • Assist with floor set execution and ongoing re-merchandising of store

  • Maintain excellent visual standards

  • Replenish the sales floor according to minimum product level standards

Operational Excellence

  • Contribute to operational excellence by participating in all operational functions including: marketing, product processing and replenishment, markdowns and promotions, store cleanliness and backroom organization

  • Complies with company policies and procedures, ensures a safe environment and protects company assets

Qualifications

  • Previous work experience in a retail environment, Women's specialty retail experience preferred

  • Point of sale system, technical experience

  • Connections within the community preferred

  • Passionate about fashion and the J. Jill brand; continually enagaged

  • Excellent communication skills

  • Proven sales and customer service skills

  • Strong style, merchandising and wardrobing skills

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Sales Associate - Stoneridge Mall

Jill Acquisition LLC