Sales Associates work in a fast paced, high activity environment and are responsible for maintaining and achieving superior levels of customer satisfaction while increasing sales growth for their store location. A Sales Associate is responsible for creating a positive and memorable experience for every customer that makes contact with the store while engaging customers over the phone and in person. The Sales Associate reports to the General Manager.
Evaluate customer's needs and recommend products and services based on the specific needs and interests of the customer. Assess potential issues thoroughly.
Follow each customer ticket through to completion.
Providing Outstanding Customer Service to every customer.
Use problem solving skills to address customer concerns and/or issues.
Maintain a positive attitude.
Take accountability for the presentation of the property including outside the store, in the store, shop and restrooms.
Fills out paperwork fully and accurately following company policy and procedures.
Ensure sales growth for store location.
Make customer calls daily to increase sales opportunities.
Motivate colleagues to perform to their highest potential.
Assist in the shop as necessary.
This position is hourly + bonus.
We offer FULL benefits, including:
Medical, Dental, Short Term and Long Term Disability, Life Insurance, and 401k Program
Excellent employee discount program
Paid vacations and holidays
Paid onsite, offsite and online training designed to encourage personal development
Strong advancement opportunities - We want to see you grow and succeed!
Five Day work week and weekly pay. No Sundays!
High School Diploma or GED equivalent.
Strong Customer Service Experience
Ability to multi-task
Strong organization and communication skills
Ability to stand for long periods of time without sitting
Ability to lift up to 75 pounds
Desire to succeed and grow with the company
Ability to work in a fast-paced work environment
Self-motivated and Goal-oriented with the ability to meet productivity objectives
Must have a valid driver's license.
At least 1 year of retail sales experience, commissioned sales experience is a plus.
Tire Industry sales experience is a plus.
Tire Discounters, headquartered in Cincinnati, Ohio, is a Midwest based family owned and operated company. Started in 1976, the company has grown to over 125 stores and still growing. Tire Discounters stores are in many major cities throughout Ohio, Kentucky, Indiana, Tennessee, Georgia, and Alabama. Our company was rated the 7th largest independent tire retailer in the United States, voted as #1 Tire Store in Cincinnati for 11 years running, and the #1 Auto Repair Retailer in Cincinnati for the past 4 years.
Tire Discounters provides strong support, training and opportunity for advancement for all individuals with the ability and desire to grow with the company.
NEW STORE COMING SOON TO Athens, AL!! Qualified candidates who live in or around the area may also call our Career Hotline at (513) 618-7880 for more information about this position or other career opportunities with Tire Discounters.